Chick-fil-A has long been celebrated for its exceptional customer service, delicious chicken sandwiches, and commitment to quality. As part of its efforts to continuously improve and maintain these high standards, Chick-fil-A invites customers to participate in the MyCFAVisit customer satisfaction survey. This online survey allows customers to share their opinions about their recent dining experience, helping Chick-fil-A gather valuable feedback to make necessary improvements. In return for completing the survey, participants are often rewarded with a free sandwich or other special offers.
Visit a Chick-fil-A Location: First, make a purchase at any participating Chick-fil-A location. Whether it’s your favorite chicken sandwich, a refreshing salad, or a tasty breakfast item, be sure to keep your receipt.
Save Your Receipt: Your receipt contains important information, including a unique survey code that you’ll need to enter on the MyCFAVisit website. Without this code, you won’t be able to participate in the survey.
Go to the Survey Website: Once you’re ready to take the survey, visit www.MyCFAVisit.com on your computer, tablet, or smartphone.
Enter the Survey Code: On the survey website, you’ll be prompted to enter the survey code found on your Chick-fil-A receipt. This code is essential for accessing the survey and ensuring that your feedback is tied to your specific visit.
Answer the Survey Questions: After entering the code, you’ll be guided through a series of questions about your recent Chick-fil-A experience. Be honest in your responses, as the information you provide will help Chick-fil-A improve its service.
Receive Your Reward: Upon completing the survey, you’ll receive a validation code. Write this code on your original receipt and bring it with you on your next visit to Chick-fil-A to redeem your reward, which is often a free sandwich.
Food Quality: Were your menu items fresh, hot, and prepared to your liking? How would you rate the taste and overall quality of your meal?
Customer Service: Were the employees courteous, friendly, and helpful during your visit? Did the staff make you feel welcome and ensure that your needs were met?
Speed of Service: How quickly were you served? Was your order prepared in a timely manner, or did you experience any delays?
Cleanliness: Was the restaurant clean and well-maintained? How would you rate the cleanliness of the dining area, restrooms, and kitchen?
Overall Satisfaction: How satisfied were you with your visit to Chick-fil-A? Would you recommend the restaurant to others based on your recent experience?
By answering these questions honestly and thoroughly, you help Chick-fil-A understand what it’s doing right and where there may be room for improvement.
Win a Reward: Perhaps the most enticing reason is the reward. After completing the survey, you’ll receive a validation code that can be redeemed for a free sandwich or other special offers. Who doesn’t love free food?
Help Improve Chick-fil-A: By sharing your feedback, you’re directly contributing to the improvement of Chick-fil-A’s food, service, and overall customer experience. Your input can help the company make changes that will benefit all customers.
Have Your Voice Heard: Chick-fil-A genuinely values customer feedback. By taking the time to complete the survey, you’re giving the company a chance to hear your thoughts and suggestions, ensuring that they continue to meet your expectations.
A Better Dining Experience for Everyone: When Chick-fil-A listens to its customers and makes improvements based on their feedback, it creates a better dining experience for everyone. Your feedback could lead to enhanced menu options, improved service, or a more pleasant atmosphere.
For example, if several customers report that a particular location is consistently slow during peak hours, Chick-fil-A may implement changes to improve efficiency at that restaurant. Similarly, if customers frequently mention that a certain menu item exceeds their expectations, Chick-fil-A may highlight that item in future promotions or maintain its recipe.
Write Down the Validation Code: After finishing the survey, you’ll receive a unique validation code. Be sure to write this code on your original Chick-fil-A receipt.
Bring the Receipt to Chick-fil-A: On your next visit to Chick-fil-A, present the receipt with the validation code to the cashier when placing your order.
Enjoy Your Free Sandwich: Once the cashier verifies your code, you’ll receive your free sandwich or other reward. It’s as simple as that!
One Survey Per Receipt: Each receipt is only eligible for one survey entry, so be sure to keep your receipt until you’ve completed the survey.
Time-Limited Offer: The validation code for your free sandwich is typically valid for 30 days, so make sure to redeem your reward before it expires.
Participating Locations: Not all Chick-fil-A locations may participate in the promotion, so it’s a good idea to check with your local restaurant before attempting to redeem your reward.