Privacy Policy

Effective Date: April 27, 2025
Contact: support@myareashop.in

At My Area Shop Partner, your privacy is important to us. This policy explains how we collect, use, and protect your data when you use our seller app to manage food, grocery, and pharma deliveries.

1. Information We Collect

We may collect the following types of data:

a. Personal & Business Information

• Full name, email address, phone number
  
  

• Business/store name, address, registration info (e.g., GST, license)
  
  

b. Operational & Order Data

• Order details and fulfillment status
  
  

• Chat history with customers and support
  
  

• Analytics on order timing, volume, and performance
  
  

c. Location Data

We may collect your device location to:

Location tracking is only used when necessary and can be controlled through your device settings.

d. Device & Technical Info

• IP address, device type, OS version, usage behavior
  
  

• Error logs and crash reports (for technical improvements)
  
  

2. How We Use Your Information

We use your data to:

• Manage and process incoming orders efficiently
  
  

• Enable customer support and communication
  
  

• Monitor service quality and business metrics
  
  

• Show your store’s live availability based on your location (if enabled)
  
  

• Ensure compliance with platform standards
  
  

3. Sharing of Information

Your information is not sold or traded. It may be shared with:

• Delivery personnel and logistics support (where relevant)
  
  

• Technical vendors maintaining app functionality
  
  

• Government/legal authorities if required by applicable law
  
  

4. Data Security

We use industry-standard encryption and access controls to protect your data. You’re also responsible for keeping your login credentials secure.

5. Your Rights

As a seller, you can:

• Access and update your profile and store details
  
  

• Control location permissions via your device settings
  
  

• Request deletion of your account and associated data
  
  

• Contact us for assistance at any time
  
  

6. Updates to This Policy

We may update this Privacy Policy as our services evolve. Significant changes will be communicated via the app or email.

If you have any questions or feedback, please contact us:
📧 support@myareashop.in