Privacy Policy

Effective Date: July 2026

Welcome to My DESTINATION Taxi ("App", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the My DESTINATION Taxi mobile application.

By downloading or using the App, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Full Name

• Email Address

• Mobile Number

• Profile Photo (optional)

• Pickup and Drop-off Addresses

• Ride History

• Saved Locations

Location Information

To provide taxi booking services, the App may collect location information with your permission, including:

• Current GPS Location

• Foreground Location

• Background Location (during active rides, if enabled)

• Pickup and Destination Locations

Location information is used to:

• Book nearby taxis

• Match passengers with drivers

• Enable live ride tracking

• Improve pickup accuracy

• Estimate travel time and fare

• Enhance user safety

You can manage location permissions anytime through your device settings.

Payment Information

If online payments are available, payment transactions are securely processed by trusted third-party payment providers. We do not store your complete debit card, credit card, UPI PIN, or banking credentials.

Device Information

We may automatically collect:

• Device Model

• Device Identifier

• Operating System

• App Version

• IP Address

• Crash Reports

• Diagnostic Information

Usage Information

We may collect:

• Ride Requests

• Trip Information

• Search History

• App Usage Statistics

• Support Requests

2. How We Use Your Information

We use your information to:

• Create and manage user accounts

• Book and manage taxi rides

• Connect passengers with drivers

• Provide live ride tracking

• Improve navigation accuracy

• Send ride confirmations and notifications

• Process payments

• Improve app functionality

• Prevent fraud and misuse

• Comply with legal obligations

3. Information Sharing

We do not sell your personal information.

Information may be shared with:

• Taxi Drivers

• Fleet Partners

• Payment Service Providers

• Mapping & Navigation Providers

• Cloud Service Providers

• Government Authorities when legally required

4. Data Security

We implement industry-standard security measures to protect user information against unauthorized access, misuse, disclosure, or alteration.

However, no online platform can guarantee absolute security.

5. Data Retention

We retain your information only for as long as necessary to:

• Provide transportation services

• Maintain ride history

• Resolve disputes

• Meet legal obligations

• Improve platform performance

6. Your Rights

You may:

• Access your personal information

• Update account details

• Request account deletion

• Manage permissions

• Contact us regarding privacy-related concerns

7. Children's Privacy

My DESTINATION Taxi is not intended for children under the age of 13. We do not knowingly collect information from children.

8. Third-Party Services

The App may use:

• Google Play Services

• Google Maps

• Firebase Analytics

• Firebase Crashlytics

• Push Notification Services

• Payment Gateway Providers

These services operate according to their own privacy policies.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Updated versions will be posted within the App. Continued use of the App indicates acceptance of the revised policy.

10. Contact Us

If you have questions regarding this Privacy Policy, contact:

App Name: My DESTINATION Taxi

Email: nxgen.coins@gmail.com