Last Updated: February 2026
MWI AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use the MWI AI mobile application (the “App”).
a) Information You Provide:
Account Data: When you create an account, we may collect your email address and profile name.
User Content: We collect the text queries, voice inputs, and images you upload to the App to provide AI-powered welding and inspection analysis.
Support Communications: If you contact us, we collect the content of your message and your contact details.
b) Information Collected Automatically:
Usage Data: We collect information on how you interact with the App (e.g., features accessed, time spent).
Device Information: We collect your device model, operating system version, and unique device identifiers to ensure app compatibility and security.
We use your information to:
Provide AI-powered inspection feedback and welding assistance.
Process and respond to your voice and image-based queries.
Manage your subscription status via third-party providers.
Improve our AI models and app performance (using de-identified data).
Communicate updates and provide customer support.
Our App utilizes Artificial Intelligence (AI) to analyze welding data and images.
Processing: Your queries and uploaded images are processed by third-party AI service providers (such as OpenAI or Anthropic).
Confidentiality: Data sent to these providers is used solely to generate a response for you and is governed by strict confidentiality agreements.
No Training on Personal Data: We do not use your personally identifiable information (PII) to train public AI models.
Our App offers auto-renewable subscriptions.
iOS Payments: Processed through the Apple App Store. Your payment information is subject to Apple’s Privacy Policy.
Android Payments: Processed through the Google Play Store. Your payment information is subject to Google’s Privacy Policy.
RevenueCat: We use RevenueCat to manage subscription logic and status. RevenueCat does not have access to your credit card details; they only receive a transaction token and subscription status.
We do not sell your personal data. We only share information with third parties in the following cases:
Service Providers: Cloud hosting (e.g., AWS/Google Cloud), AI processing, and subscription management (RevenueCat).
Legal Requirements: If required by law to comply with a subpoena or similar legal process.
We retain your personal data for as long as your account is active or as needed to provide you with services.
Account Deletion: You have the right to delete your account and all associated data at any time. You can request deletion via the "Delete Account" button in the App settings or by emailing support@yourdomain.com.
Data Removal: Upon account deletion, we will remove your personal information from our active databases within 30 days, except where retention is required by law.
Depending on your residency, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Object to or restrict the processing of your data.
Request a copy of your data in a portable format.
The App is intended for professional use and is not directed at children under the age of 13 (or 16 in the EU). We do not knowingly collect data from children.
We may update this policy periodically. We will notify you of any significant changes by posting the new policy in the App and updating the "Last Updated" date.
For questions regarding this policy or to exercise your data rights, please contact: