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What is the delivery lead time?
What is the delivery lead time?
Orders are typically delivered within 5–6 days upon receipt of payment.
For in-stock items, same-day delivery is available for Metro Manila orders placed before 6:00 PM.
Estimated time of arrival may vary depending on shipment availability.
Small Batch Deliveries:
Within Metro Manila – typically shipped within 24 to 48 hours.
Outside Metro Manila – lead time may vary depending on location.
Deliveries are released by batch, usually consisting of 100–200 packages dispatched simultaneously. You will receive an update once your order is on the way.
Important: Delivery fees are typically shouldered by the customer, especially for direct orders.
How long is the product’s shelf life?
How long is the product’s shelf life?
The shelf life typically lasts up to two months from the manufacturing date. To maintain the chips’ freshness and natural baked crisp, store them at room temperature and keep the packaging away from direct light.
How does the whitelabeled reseller program work?
How does the whitelabeled reseller program work?
What are the branding and label guidelines?
What are the branding and label guidelines?
Mushi branding must occupy a minimum area of 110x55px on each sticker label.
Rebranding allows your own brand to take up to 40% of the total layout.
Flavor colors must remain consistent with the original Mushi palette and cannot be altered.
Additional design elements (e.g., social media handles, QR codes, or extra text) are subject to review and approval.
What are the order and payment terms?
What are the order and payment terms?
Initial order: Minimum of 50 packs is required, with a lock-in staggered commitment totaling 300 packs per year to maintain whitelabel packaging eligibility.
Succeeding orders: May be adjusted, with a minimum of 100 packs per order.
Down payment: 70% of the total amount is required upfront.
Remaining balance: Payable upon receipt of the package.
Delivery fee: To be shouldered by the reseller.
How long does delivery usually take?
How long does delivery usually take?
Standard delivery takes 1–2 weeks upon confirmation of payment.
Actual lead time may vary depending on location and logistics availability.
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