Multi4you Delivery Privacy Policy Effective Date: April 6, 2025 | Last Updated: April 6, 2025

1. INTRODUCTION Welcome to Multi4you. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application to order daily needs products. By using Multi4you, you agree to the terms described in this policy.

2. INFORMATION WE COLLECT We collect the following types of information:

• Personal Information: Name, email address, phone number, and account credentials.

• Delivery Information: Shipping address and delivery preferences.

• Payment Information: Payment method details (processed securely via third-party gateways — we do not store full card details).

• Order History: Products you browse, add to cart, and purchase.

• Device Information: Device type, operating system, and unique device identifiers.

• Location Data: Approximate or precise location (with your permission) to enable delivery.

• Usage Data: How you interact with our app.

3. HOW WE USE YOUR INFORMATION We use your information to:

• Process and deliver your orders for daily needs products.

• Send order confirmations, delivery updates, and support messages.

• Improve app functionality and personalize your experience.

• Process payments securely.

• Detect and prevent fraud or unauthorized access.

• Comply with legal obligations.

• Send promotional offers and updates (you can opt out at any time).

4. SHARING YOUR INFORMATION We do not sell your personal information. We may share data with:

• Delivery Partners: To complete your order.

• Payment Processors: To securely process transactions.

• Service Providers: Third parties that help us operate the app.

• Legal Authorities: When required by law or to protect user safety.

5. DATA STORAGE & SECURITY Your data is stored on secure servers with encryption and access controls. We retain your data only as long as necessary to provide services or as required by law.

6. YOUR RIGHTS You have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate data.

• Request deletion of your account and data.

• Opt out of marketing communications.

• Withdraw consent for location access via your device settings.

7. CHILDREN'S PRIVACY Multi4you is not intended for children under 13. We do not knowingly collect information from children.

8. CHANGES TO THIS POLICY We may update this policy from time to time. Continued use of the app after changes constitutes acceptance of the updated policy.

9. CONTACT US App Name: Multi4you Email: m4ub2b@gmail.com Address: W/O Chandan Kumar, Ward No. 35, Moh Shahganj Benta, Laheriasarai, PO DMC Ahiapatti, PS DMC Ahiapatti, Darbhanga - 846001, Bihar, India