Muawza Privacy Policy
Last updated: [July 8, 2026]
Muawza ("we," "our," or "us") operates the Muawza mobile application (the "App"), a marketplace connecting users with local vendors and service providers. This policy explains what information we collect, why we collect it, and how it's used.
Information We Collect
Location data: We collect your device's precise or approximate location when you use features like nearby vendor search, the map screen, or when you set your address. This is used to show you vendors and services near you and to help vendors set their service area.
Phone number: We collect your phone number to verify your identity and sign you in, using SMS-based one-time password (OTP) verification through Firebase Authentication.
Photos and images: We collect profile pictures and, for vendors, portfolio images you choose to upload, so they can be displayed on your profile or vendor listing.
Account and profile information: Name and any other details you provide when setting up your profile.
Usage data: Basic technical information such as device type and app interactions, used to maintain and improve the App.
How We Use Your Information
To provide core App functionality: matching users with nearby vendors, displaying maps, and enabling vendor discovery.
To authenticate your account via phone number verification.
To display your profile and, if you're a vendor, your portfolio to other users.
To maintain, secure, and improve the App.
How We Share Your Information
We do not sell your personal information.
Location, profile, and portfolio data may be visible to other users of the App as part of normal marketplace functionality (for example, a vendor's service area or a user's selected address for a booking).
We use third-party service providers to operate the App, including:
Firebase (Google) — for authentication, storage, and backend infrastructure.
Google Maps / Places API — for map display, location search, and address lookup.
These providers process data on our behalf and are bound by their own privacy and security obligations.
Data Retention
We retain your account, profile, and location data for as long as your account is active, or as needed to provide the App's services.
You may request deletion of your account and associated data at any time by contacting us at [insert contact email].
Your Choices
You can deny or revoke location permission at any time through your device settings; some features (like nearby vendor search) will not function without it.
You can update or delete your profile information from within the App.
You can request account deletion by contacting us at [insert contact email].
Children's Privacy
Muawza is not directed at children under 13 (or the relevant minimum age in your jurisdiction), and we do not knowingly collect personal information from children.
Security
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this privacy policy or your data, contact us at:
[info@muawza.com]