1. Introduction

This Privacy Policy applies to this game operated by KESTREL CYBER PTE. LTD. (hereinafter referred to as "we" or "the Company"). We are fully aware of the importance of personal information to you and are committed to protecting your privacy. This policy will detail how we collect, use, store, share and protect your personal information.

Please read this privacy policy carefully before you use this game. By using this game, you agree that we process your personal information in accordance with this policy. If you do not agree to any content of this policy, please stop using this game immediately.

2. Information Collection

Registration Information: When you register a game account, we may collect information such as your name, mobile phone number, email address, ID number (for necessary scenarios such as real-name authentication) etc. to create your account and ensure account security, verify your identity, and comply with laws and regulations.

Game usage information: During your game process, we automatically collect your device information, such as device model, operating system version, device identification characters (such as IMEI, IDFA, etc., subject to compliance with laws and regulations and relevant platform regulations), network type, IP address, etc., for optimizing game performance, troubleshooting, preventing cheating, and providing adapted game services. At the same time, we record your game operation logs, including login time, game duration, game level progress, virtual currency and props usage, etc., in order to provide you with a personalized gaming experience, statistically analyze game data, and improve gameplay.

Social information: If you use the social features in the game, such as adding friends, joining a guild, participating in team chats, etc., we may collect the information generated in your social interactions, such as the text, pictures, voice messages you post, and your interaction records with other players, etc., to promote social exchanges and maintain a good social environment.

3. Use of Information

Providing game services: Based on the collected information, we open, maintain, and optimize your game account and related services for you to ensure that you can smoothly log in to the game, participate in the gameplay, obtain game rewards, save game progress, etc.

Personalized services: We use your game usage information and preference settings to recommend personalized game content to you, such as new levels, activities, virtual props discounts, etc., to enhance your gaming experience.

Customer Support: When you encounter a game problem and ask us for help, we use your information to troubleshoot the problem, provide technical support, respond to your inquiries, and ensure that the problem is effectively resolved.

Security and Compliance: By analyzing device information, operation logs, etc., we prevent security risks such as fraud, cheating, account theft, etc., to ensure the fairness of the game and the security of your account; at the same time, we perform compliance operations such as data reporting and auditing in accordance with laws and regulations.

IV. Information Sharing

Sharing with affiliated companies: We may share some of your information with affiliated companies within the company group, provided that the affiliated companies follow the same strict confidentiality and protection measures as this Privacy Policy. The purpose of sharing is limited to providing you with better comprehensive game services, optimizing operations management and other business needs related to this game.

Third-party service providers: In order to realize game functions or improve service quality, we entrust third-party service providers to handle some business, such as server hosting, data analysis, payment processing, advertising, etc. During this process, we only provide these third parties with your necessary information and require them to sign a strict confidentiality agreement to ensure information security and prohibit them from using the information for other unauthorized purposes.

Legal requirements and protection of rights and interests: We may share your information in accordance with the law when disclosure is required by laws and regulations, or when it is necessary to maintain the normal operation of the game, protect the legitimate rights and interests of other users or the public, or respond to legal proceedings, and try to minimize the scope of information disclosure before sharing.

5. Information Storage

Storage period: We will reasonably determine the storage period of personal information based on the purpose of information collection and relevant laws and regulations. Generally speaking, we will continue to store your necessary information for subsequent service optimization, dispute resolution, etc. during the period of your use of the game and for a period of time after your game account is cancelled (usually [X] years, depending on specific business needs). After the storage period expires, we will delete or anonymize your information.

Storage security: We use industry-standard security technologies and management measures, such as data encryption, access control, and regular backup, to protect the security of your information stored in servers and databases and prevent information leakage, tampering, and damage.

VI. Your Rights

Right of access: You have the right to log in to the game account management interface or contact our customer service at any time to inquire about the details of your personal information we have collected, and understand the type, source, purpose of use and sharing of the information.

Right to correction: If you find that your personal information stored by us is incorrect or incomplete, you can modify part of the information yourself in the account settings, or ask customer service to assist you in completing the correction to ensure the accuracy of the information.

Right to deletion: Subject to the provisions of laws and regulations, you have the right to request us to delete your personal information. For example, after you cancel your game account, we will delete the relevant information as soon as possible according to the process, except where otherwise provided by laws and regulations or where necessary information needs to be retained due to business needs.

Right to withdraw consent: You can withdraw your consent to the collection, use or sharing of certain information at any time through game settings or by contacting customer service. However, please note that withdrawing consent may cause some game functions to not work properly. We will explain the scope of the impact to you when you withdraw your consent.

VII. Information Protection of Minors

This game is intended for users in the [applicable age range] age group. If you are a minor, you should ensure that you have obtained your guardian's consent before using this game. We attach great importance to the protection of minors' personal information, follow strict information collection principles, and only collect information necessary to realize the basic functions of the game and protect minors.

For the personal information of minors, we take additional protection measures, such as limiting the scope of information sharing and strengthening access control, to ensure that the information is not abused. If the guardian finds that we improperly collect and use the information of minors, they have the right to contact us to request correction, deletion or other processing measures, and we will respond in a timely manner.

8. Policy Changes

We may revise this Privacy Policy from time to time based on changes in laws and regulations, business development, technological updates and other factors. The revised policy will be announced in advance on the game’s official website and in a prominent location within the game, and will take effect [X] days after the announcement.

Your continued use of this game after the policy changes will be deemed as your agreement to the revised privacy policy; if you do not agree, you should stop using this game and have the right to exercise your rights in accordance with the provisions of this policy, such as requesting the deletion of personal information.

IX. Contact Us

If you have any questions, comments or suggestions about this Privacy Policy, or encounter problems in exercising your rights, please feel free to contact us through the following channels: Customer Service Email: [Specific Email Address]; Customer Service Phone: [Specific Phone Number].

We will verify and process your response as soon as possible and generally respond within [X] working days. We will strive to protect your rights and provide you with satisfactory service.