Privacy Policy

Last updated: 28 Mar 2025

Introduction

Thank you for choosing our MPSC - Maintenance Notification. Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our app.

Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name, email address, and contact details (if provided by the user)

• User credentials (for login and authentication, if applicable)

1.2 Non-Personal Information

• Device information (model, operating system, unique identifiers)

• Log data (IP address, app usage, errors, diagnostic data)

• Maintenance request details (description, timestamps, status updates)

How We Use Your Information

We use the collected information to:

• Provide and improve the App’s functionality

• Process maintenance requests efficiently

• Communicate updates, notifications, and service-related messages

• Enhance user experience and optimize performance

• Maintain security and prevent fraud

Sharing Your Information

We do not sell or rent your personal information. However, we may share information:

• With service providers or third-party vendors assisting in app operations

• As required by law, such as to comply with legal obligations or law enforcement requests

• To protect our rights, property, or users’ safety

Data Security

We implement appropriate security measures to safeguard your data against unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

User Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal data

• Opt out of certain data collection practices

• Withdraw consent for data processing (where applicable)

To exercise these rights, contact us at teammitrpholappl@gmail.com.

Third-Party Services

Our App may link to third-party services (e.g., SAP PM system, cloud storage). We are not responsible for their privacy policies or practices. Please review their policies before interacting with their services.

Data Retention

We retain your data as long as necessary for the purposes outlined in this policy or as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the App or other communication methods.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: teammitrpholappl@gmail.com.