Privacy Policy for MPAC Wallet
Effective Date: 29 August 2026
Ceylon Cloud Technologies (Pvt) Ltd (“we”, “our”, or “us”) operates the MPAC Wallet mobile application. This Privacy Policy explains how information may be collected, used, processed and protected when users access or use MPAC Wallet.
1. Information We Collect
When you use MPAC Wallet, we may process information necessary to provide the services available through the application.
This information may include:
Username or other account identification information
Authentication information required to access your account
Loan account information
Loan numbers
Loan amounts and balances
Arrears and payment-related information
Due dates, settlement dates and aging dates
Payment and transaction history
Payment types and transaction remarks
Basic technical information required for the application to communicate with our servers
The information displayed in MPAC Wallet is associated with an authorized account registered within the relevant system.
2. How We Use Information
Information processed through MPAC Wallet may be used to:
Authenticate users and provide access to their accounts
Display loan and account information
Display balances, due dates and settlement information
Provide recent payment and transaction history
Allow users to search, sort and filter transaction records
Maintain the security and reliability of the application
Diagnose technical problems
Provide customer or technical support
Prevent unauthorized access or misuse of the service
We do not use account information for purposes unrelated to providing the MPAC Wallet service.
3. Login Information
Users are responsible for maintaining the confidentiality of their login credentials.
MPAC Wallet may provide a “Remember Me” feature for easier account access. Where this feature is enabled, authentication-related information may be stored securely on the user's device as required to maintain the login session.
Users should not share their account credentials with unauthorized persons.
4. Financial and Transaction Information
MPAC Wallet may display financial information associated with an existing user account, including loan balances, payment amounts, due dates and transaction records.
This information is provided so users can conveniently review information relating to their registered accounts.
MPAC Wallet does not require users to publicly share this information.
5. Data Sharing
We do not sell users' personal information.
Information may be shared only when reasonably necessary:
With service providers supporting the operation of the application
With authorized organizations responsible for the user's account
To comply with applicable laws, regulations or lawful government requests
To protect the rights, security or integrity of users, the application or related services
Service providers are expected to process information only for the purposes required to provide their services.
6. Data Security
We take reasonable administrative and technical measures to protect information processed through MPAC Wallet against unauthorized access, disclosure, alteration or misuse.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Users should protect their devices and account credentials against unauthorized access.
7. Data Retention
Information is retained only for as long as reasonably necessary to provide the application's services, meet operational requirements and comply with applicable legal or regulatory obligations.
Account and transaction information may also be retained according to the policies and legal obligations of the organization responsible for the user's account.
8. Account and Data Requests
Users who wish to request information regarding their account, correction of personal information, deletion of eligible information or other privacy-related assistance may contact us using the contact information provided below.
Certain financial or transaction records may need to be retained when required by applicable laws, contractual requirements or legitimate record-keeping obligations.
9. Children's Privacy
MPAC Wallet is intended for authorized account holders and is not designed specifically for children.
We do not knowingly collect personal information from children through the application except where such processing is legally permitted and required for the relevant service.
10. Third-Party Services
The application may rely on third-party infrastructure or technology providers for functions such as hosting, application distribution, security or technical operation.
Those third parties may process limited technical information according to their own privacy policies and applicable agreements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the application, legal requirements or our information-processing practices.
Any updated version will be published with a revised effective date.
12. Contact Us
For questions, concerns or requests relating to this Privacy Policy or MPAC Wallet, contact:
Ceylon Cloud Technologies (Pvt) Ltd
Sri Lanka
Email: info@ceyloncloud.lk
Website: https://ceyloncloud.lk/