Effective Date: February 19, 2025
Mowasel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Mowasel WhatsApp Demo app integrated with Salla stores.
We collect the following information to provide and improve our services:
Account Information: Name, email address, and mobile number from your Salla store account.
Store Data: Store details, product information, order status, and customer details for messaging purposes.
WhatsApp Information: Customer phone numbers and messages sent via the app.
Technical Data: IP address, device type, and browser information for security and analytics.
We use the collected data to:
Automate order notifications and status updates via WhatsApp.
Send broadcast messages to customers.
Respond to customer queries.
Improve app performance and user experience.
Ensure account security and prevent fraud.
We do not sell or share your personal data with third parties. Your information is securely stored and transmitted using encryption protocols. We only share data with:
WhatsApp API: To send messages.
Salla API: To access store information.
Authorized Service Providers: For app functionality and customer support.
We retain your data only as long as necessary for the app's functionality and to comply with legal obligations. You can request data deletion anytime by contacting our support team.
You have the right to:
Access, update, or delete your personal information.
Opt out of promotional messages.
Request a copy of your data.
We use cookies to improve your browsing experience and analyze app usage. You can manage cookie preferences in your browser settings.
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@mowasel.com
📞 Phone: +966-555-555-5555
By using the Mowasel WhatsApp Demo app, you agree to this Privacy Policy.
For more details, visit our FAQ page.