From Roger Ebert's Review
The universal reason people attend movies is in the hopes of being told an absorbing story that will move them. They would rather be touched emotionally, I believe, than thrilled, frightened, or made to laugh. Yet there are few things more deadening than manipulative sentimental melodramas -- what Variety likes to call "weepers."
"Departures" plays fair. It brings four main characters onstage (and the sweet old couple from a bath house). We know and understand them. We care about them. They are involved in an enterprise we probably knew nothing about. It touches on death, a subject of general fascination. There is nothing contrived about its problems; they belong naturally to the narrative. It doesn't drag its feet and bewail fate, but even permits itself some laughter, which is never out of tone. It functions flawlessly.