Privacy Policy

MotoRep Privacy Policy

Last Updated: March 2026

MotoRep values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the MotoRep mobile application and related services.

By using our app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We may collect personal information including:

• Name
  
  

• Phone number
  
  

• Email address
  
  

This information is used to create and manage your account and communicate with you regarding services.

Location Data

MotoRep collects your device location to:

• Provide doorstep bike servicing
  
  

• Locate nearby mechanics
  
  

• Improve service accuracy
  
  

Location access is only used while using the application.

Vehicle Information

We may collect vehicle details such as:

• Bike model
  
  

• Registration number
  
  

• Vehicle identification number (VIN)
  
  

This helps ensure accurate service and repair.

Payment Information

We collect payment transaction details required for service payments.
MotoRep does not store sensitive payment data such as card numbers.

Payments are processed through secure third-party payment providers.

Usage & Device Data

We may automatically collect:

• Device information
  
  

• IP address
  
  

• App usage data
  
  
  

This helps improve app performance and user experience.

2. How We Use Your Information

We use your information to:

• Provide bike repair and maintenance services
  
  

• Process service bookings and payments
  
  

• Improve our mobile application
  
  

• Provide customer support
  
  

• Offer additional services such as AMC, battery replacement, and insurance
  
  

3. Sharing of Information

We may share your information with:

Service Mechanics
To perform doorstep servicing including location and vehicle details.

Third Party Service Providers
Payment gateways, logistics, or service partners.

Legal Authorities
When required by law or to comply with legal obligations.

4. Data Security

We implement industry-standard security measures including encryption and secure servers to protect your personal information.

However, no method of transmission over the internet is completely secure.

5. User Rights

You have the right to:

• Access your personal data
  
  

• Request corrections
  
  

• Request deletion of your data
  
  

• Opt-out of promotional communications
  
  

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised update date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@motorep.in
Location: Lucknow, Uttar Pradesh, India