Last Updated: December 2, 2024
Welcome to Cashmoov ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Cashmoov is an artist monetization platform that connects content creators with their supporters.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Account Information:
Email address
Username
Profile picture
Biography/bio
Artist-Specific Information (for creator accounts):
Display name
Category/content type
Social media links (Instagram, Twitter, YouTube, website)
Payout email address
Cover images
Payment Information:
Phone number (for mobile money transactions)
First and last name
Transaction history
Payment method preferences
Usage Data:
Content views, likes, and interactions
Comments and engagement metrics
Follow relationships
Content access logs
Purchase and donation history
Device Information:
Device type and operating system
App version
General usage patterns
If you choose to sign in using Google Sign-In, we may receive your:
Email address
Display name
Profile photo URL
We use the collected information to:
Provide and maintain the Service – Enable account creation, content discovery, and platform functionality
Process payments – Facilitate transactions between fans and artists, including donations and content purchases
Personalize your experience – Show relevant content and recommendations
Communicate with you – Send notifications about your account, transactions, and platform updates
Analytics and improvements – Understand how users interact with the Service to improve features
Safety and security – Detect fraud, abuse, and enforce our terms of service
Artist earnings – Track and distribute earnings to creators
Public profile information (username, profile picture, bio) is visible to other users
Artist profiles are publicly viewable
Comments and likes on content are visible to other users
Follower/following relationships are visible on the platform
We share information with third-party service providers who assist us in operating the Service:
Supabase – Database hosting, authentication, and cloud storage
Kitty API – Payment processing for mobile money transactions
Google – Authentication services (Google Sign-In)
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your data is stored securely using Supabase infrastructure with Row Level Security (RLS) policies
We implement appropriate technical and organizational measures to protect your personal information
Authentication tokens are stored securely on your device
Payment processing occurs through secure, encrypted connections
You can access and update your profile information through the app's settings.
You may request deletion of your account by contacting us. Please note:
Artist profiles cannot be deleted while active subscriptions exist
Transaction records may be retained for legal and financial compliance
You can manage your notification preferences within the app settings.
When making payments, you can choose to:
Hide your name from the artist
Hide your phone number from the artist
Sokonexus is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Your information may be transferred to and maintained on servers located outside your country of residence. By using the Service, you consent to such transfers.
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, including:
Transaction records for financial compliance
Content analytics for artist earnings calculations
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy, please contact us at:
Email: gideon.sigilai3000@gmail.com