Privacy Policy

Last updated January 6, 2026

Thank you for choosing to be part of our community at MoonPal, doing business as Deniz Ozagac (“we,” “us,” “our,” or “developer”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at contact@marcana.app.

This privacy notice describes how we might use your information if you:

• Download and use our mobile application — MoonPal

• Engage with us in other related ways ― including any sales, marketing, or events
  
  

In this privacy notice, if we refer to:

• “App,” we are referring to any application of ours that references or links to this policy, including any listed above

• “Services,” we are referring to our App and other related services, including any sales, marketing, or events
  
  

The purpose of this privacy notice is to explain, in the clearest way possible, what information we collect, how we use it, how it may be shared, and what rights you have in relation to it. If you do not agree with any terms in this privacy notice, please discontinue use of our Services immediately.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you voluntarily provide when you register on the App, use personalized features, contact us, or otherwise interact with the App.

The personal information we collect may include:

• Name or nickname

• Email address

• Profile details you choose to provide (such as gender, occupation, or birth-related information)
  
  

All personal information you provide must be accurate and kept up to date.

Payment Data

We do not store or process payment information. All payments are handled by Apple Inc.

You may review Apple’s privacy policy here:

https://www.apple.com/legal/privacy/en-ww/

Social Media Login Data

If you choose to register or log in using a third-party social media account (such as Facebook or Google), we may receive certain profile information as permitted by that provider. This data is used only for account creation and login.

Information Automatically Collected

In Short: Some information is collected automatically to ensure app functionality, security, and performance.

This may include:

• Device type and model

• Operating system version

• App usage and performance data

• Crash logs and diagnostic information

• IP address and general location (country-level)
  
  

This information does not directly identify you and is used solely for analytics, security, and app improvement.

Information Collected Through the App

If you use our App, we may collect:

• Device identifiers related to app functionality

• Push notification preferences

• App feature usage data
  
  

This information is required to operate the App correctly and improve user experience.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information to provide Services, fulfill contracts, comply with legal obligations, and with your consent.

We use your information to:

• Create and manage user accounts

• Deliver requested services and features

• Provide personalized content (where explicitly requested)

• Respond to user inquiries and provide support

• Improve app performance and user experience

• Comply with legal obligations
  
  

Where required, processing is based on your explicit consent, especially for AI-powered features.

3. DATA SHARED WITH THIRD-PARTY AI SERVICES

In Short: When you use AI-powered features, limited personal data is shared with a third-party AI provider (OpenAI) solely to generate the content you request.

Third-Party AI Provider

We use OpenAI as a third-party artificial intelligence service provider to generate personalized content within the App.

When Data Is Shared

Your data is shared only when you actively use AI-powered features, such as:

• Daily guidance

• Personalized insights

• Birth moon or astrology analysis

• Other features clearly labeled as AI-powered
  
  

Before first use, we request your explicit consent in-app.

Data That May Be Shared

Depending on the feature, this may include:

• Name or nickname

• Gender (if provided)

• Occupation (if provided)

• Birth details or profile attributes you voluntarily enter

• User-generated prompts related to the requested feature
  
  

We do not share payment information, contact lists, precise location data, or device identifiers with OpenAI.

Purpose of Sharing

This data is used solely to:

• Generate personalized content requested by you

• Deliver AI-powered insights within the App
  
  

Data Retention & Processing

• We do not permanently store the data sent to OpenAI

• Data is processed temporarily and securely

• Processing is governed by OpenAI’s privacy and data usage policies
  
  

No Secondary Use

The shared data:

• Is not sold

• Is not used for advertising

• Is not reused for unrelated purposes

• Is not used beyond providing the requested service, except as required by OpenAI’s safety and usage policies
  
  

If you do not consent, you may continue using non-AI features of the App.

4. WILL YOUR INFORMATION BE SHARED WITH ANYONE ELSE?

In Short: We only share information with your consent, to comply with laws, or to provide requested services.

We may share data based on:

• Consent (including explicit consent for AI services)

• Legal obligations

• Performance of a contract

• Protection of vital interests
  
  

We do not sell personal data.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

If you choose social login, we receive limited profile information from that provider. We use it only for authentication and account management. We do not control how third-party platforms use your data.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary to fulfill the purposes described in this notice, unless a longer retention period is required by law.

When no longer needed, data is deleted or anonymized.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use appropriate technical and organizational safeguards to protect your data. However, no system can be guaranteed 100% secure.

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location (including the EEA, UK, Switzerland, or California), you may have the right to:

• Access your data
  
  

• Correct or delete your data
  
  

• Restrict or object to processing
  
  

• Withdraw consent at any time
  
  

Requests can be made via contact@marcana.app.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT signals, as no industry standard exists.

10. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have the right to request access, deletion, and information about personal data usage. We do not sell personal information.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. Updates will be reflected by a revised date and, if material, communicated to users.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: contact@marcana.app

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may manage your data via in-app settings or by contacting us at contact@marcana.app.