SUPPORT FAQ
Mood Journal – Habit Tracker

1. What does Mood Journal – Habit Tracker do?
   It helps you log your mood, write notes, build routines, and track daily/weekly progress in one app.

2. Is the app free?
   Free access is for exploring the app and trying the core flow. Full ongoing use of all premium features requires an active in-app subscription.

3. What features are included with subscription?
   Subscription unlocks full feature access, including unlimited mood logs, unlimited routines, and full progress tools.

4. How do I restore my purchase?
   Open the app and use the Restore Purchases option on the paywall/settings screen. Make sure you are signed into the same Apple ID used for purchase.

5. How do I cancel subscription?
   Go to iPhone Settings > Apple ID > Subscriptions > Mood Journal – Habit Tracker, then cancel from there. Apple manages all subscription billing.

6. I am not receiving reminders. What should I do?

   • Check iPhone Settings > Notifications > Mood Journal – Habit Tracker (Allow Notifications ON).

   • Make sure Focus/Do Not Disturb is not blocking alerts.

   • Confirm reminder time and frequency in the app.

   • Reopen the app and re-enable the reminder.

7. I denied notifications before. How do I enable now?
   Go to iPhone Settings > Notifications > Mood Journal – Habit Tracker and enable notifications manually.

8. The app crashes or freezes. What should I do?

   • Force close and reopen the app.

   • Restart your iPhone.

   • Update to the latest app version.

   • If the issue continues, contact support with your iPhone model, iOS version, app version, and steps to reproduce.

9. Can I change app language?
   Yes. Go to app Settings/Profile and choose your preferred language.

10. Can I reset onboarding?
    Yes. In Profile/Settings, tap Restart Onboarding to run setup again.

11. How do I delete my data?
    You can clear content inside the app or uninstall the app to remove local data from the device.

12. Is this app a medical tool?
    No. Mood Journal – Habit Tracker supports self-reflection and habit planning. It is not a medical diagnosis or emergency service.

13. How can I contact support?
    Email: argonpatel834@gmail.com