Effective Date: August 29, 2026
Last Updated: October 22, 2026
Spirit Games LLC ("Spirit Games," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information may be collected, processed, shared, and retained when you use Monkey Jumpers VR ("MJVR," the "Game") and its associated services.
This policy applies to information processed through MJVR and its related online features. Third-party platforms and services may also process information under their own privacy policies.
The information processed depends on the features you use and the services enabled in the Game.
This may include your in-game username, platform or player identifiers, and information associated with your player account.
This may include your level, experience, virtual currency balance, cosmetics, achievements, ranks, matchmaking information, leaderboard results, and other saved game information.
When necessary to provide multiplayer and online services, we and our service providers may process technical information such as connection information, IP addresses, device or application information, diagnostic information, and information about service errors.
IP addresses and other technical information may be processed by network and service providers to establish connections, maintain security, troubleshoot problems, and prevent abuse. We do not promise that IP addresses are never processed or stored by third-party providers.
We do not intentionally display your private account credentials or private contact information to other players through ordinary gameplay. Your in-game username and other gameplay information may be visible to other players depending on the features you use.
Where applicable, we may process player reports, reported usernames or identifiers, evidence submitted with reports, enforcement records, and information used to investigate cheating, harassment, exploitation, or security incidents.
If you contact us, we may process the information you provide, such as your message, contact details, player identifier, and relevant information needed to respond to your request.
We do not intentionally request your home address for ordinary gameplay. However, you should not assume that no information could indirectly reveal your location through technical data or information you voluntarily disclose.
MJVR may use the following providers, depending on the features enabled in the Game:
Meta: Meta services may support platform functionality, authentication, and other Quest-related features. Meta may process information under its own policies and terms.
Photon: Photon services may support multiplayer networking, matchmaking, and voice communication. Network and connection information may be processed as necessary to provide these services.
PlayFab: PlayFab may support player authentication, saved progression, player statistics, virtual currency data, and other backend functionality.
Other providers may be used where necessary to operate, maintain, secure, or distribute the Game.
These providers process information according to their respective services, configurations, and applicable terms. Their processing practices may change, so consult the providers' current privacy documentation for further details.
We may use information, as applicable, to:
Provide and maintain MJVR and its online features.
Authenticate players and associate game data with player identifiers.
Save progression, ranks, virtual currency, cosmetics, and other gameplay information.
Operate multiplayer sessions and voice features.
Detect cheating, investigate reports, prevent fraud, and enforce game rules.
Diagnose technical issues and improve stability, compatibility, and performance.
Respond to support requests and data-related inquiries.
Protect the Game, players, our services, and our legal rights.
Meet legal obligations and respond to valid legal requests.
We will not describe a particular processing activity as taking place unless it is part of our actual practices.
We may share or permit the processing of relevant information in the following circumstances:
Service providers: With providers that help operate MJVR, including applicable authentication, networking, voice, cloud-storage, and backend services.
Safety and security: Where reasonably necessary to investigate abuse, enforce rules, protect users, prevent fraud, or address security incidents.
Legal requirements: When disclosure is required by applicable law or a valid legal process, or is otherwise lawfully necessary to protect rights and safety.
Business changes: In connection with a merger, acquisition, restructuring, or transfer of relevant business assets, subject to applicable legal requirements.
We do not sell personal information to advertisers as part of our stated practices. We do not promise that information is never shared with third-party providers; certain sharing is necessary for online gameplay and service operation.
The MJVR game client does not necessarily use the same technologies as a website.
We do not intentionally use cookies in the Game client unless a particular component or integration requires them. Third-party websites, support pages, or platform services may use cookies or similar technologies under their own policies.
If our website or services begin using additional tracking technologies, we will update this policy as appropriate and provide any notices or choices required by law.
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing gameplay, maintaining player progression, addressing support requests, enforcing rules, maintaining security, and complying with legal obligations.
Retention periods may vary depending on the type of information, the service storing it, and applicable requirements.
Some information may be stored by third-party providers rather than directly by Spirit Games. Those providers may have their own retention practices.
Uninstalling MJVR removes the local game installation but does not necessarily delete information stored on servers or by third-party services.
You may request access to, correction of, or deletion of eligible personal information by contacting us through our official support page:
Please provide enough information to help us identify the relevant player data. Do not send passwords, authentication tokens, or other unnecessary sensitive information.
We will review requests and respond in accordance with applicable law. We may need to verify your request and may retain certain information where legally permitted or required, including information necessary for security, fraud prevention, legal compliance, or the establishment or defense of legal claims.
Deleting certain data may affect your ability to access saved progression, ranks, currency, or other online features. Where third-party services store relevant information, additional steps may be necessary to address that data.
We use reasonable measures appropriate to our circumstances to protect information against unauthorized access, loss, misuse, or disclosure.
No online service or method of transmission can be guaranteed to be completely secure. We cannot guarantee absolute security, and security practices of third-party providers are subject to their own systems and policies.
MJVR is intended for users who meet the applicable age requirements of the Game and the platforms through which it is distributed.
We do not knowingly collect personal information from children in circumstances where collection is prohibited by applicable law. Where additional parental consent or other safeguards are legally required, those requirements must be followed.
If you believe a child has provided personal information inappropriately, contact us through our official support page. We will review the request and take appropriate steps in accordance with applicable law.
This section does not replace any age restrictions, parental-consent requirements, or child privacy obligations that apply to the Game.
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing.
You may also have the right to withdraw consent where processing relies on consent, or to lodge a complaint with a relevant privacy regulator.
To exercise applicable rights, contact us using the support page listed above. We will review and respond to eligible requests in accordance with applicable law.
Our service providers may process or store information in countries other than your country of residence. Where applicable, information transfers will be handled in accordance with relevant legal requirements.
The safeguards available may depend on the providers, locations, and services involved.
We may update this policy to reflect changes in our data practices, services, providers, or legal obligations.
We will make reasonable efforts to communicate material changes through our website, the Game, or another appropriate channel. Where required by law, we will provide additional notice or obtain consent.
The latest version will display its effective or last-updated date.
For privacy questions, data access requests, or deletion requests, contact Spirit Games LLC through our official support page:
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