Monkes Hangout TOS

Privacy Policy for Monkes Hangout

Effective Date: 11/18/23

Introduction

Welcome to Monkes Hangout, developed by MrBob. This Privacy Policy is intended to inform you about the data we collect, how we use it, and how you can request the deletion of your user data. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

a. Personal Information: During the use of the Game, we may collect certain personal information that can be used to identify you, such as your name, email address, and IP address. This information is collected when you register an account or contact our customer support.

b. Usage Data: We may collect non-personal information, such as device information, game progress, and in-game activity, to improve our services, enhance gameplay experience, and provide relevant updates.

c. Payment Information: When making purchases within the Game, we may collect payment-related information, such as billing address and payment method details. However, we do not store or process credit card information directly, as it is handled by third-party payment processors.

How We Use Your Data

a. Improving User Experience: We use the data we collect to analyze user behavior, identify trends, and enhance the Game's performance and features.

b. Personalization: The information we gather allows us to personalize your experience, recommend relevant content, and tailor in-game offers to suit your preferences.

c. Account Management: We use your personal information to manage your account, authenticate your access, and respond to your inquiries or requests.

d. Communication: We may use your contact information to send you important updates, announcements, and marketing materials related to the Game. You can choose to opt-out of promotional communications at any time.

e. Payment Processing: Your payment information is used solely to process transactions related to in-game purchases securely.

f. Legal Compliance: We may use your data to comply with legal obligations and enforce our Terms of Service.

Third-Party Services

a. Photon VR: The Game uses Photon VR to enable multiplayer functionality. By using the Game, you agree to Photon VR's Terms of Service and Privacy Policy.

b. PlayFab: The Game uses PlayFab for backend services and player data management. By using the Game, you agree to PlayFab's Terms of Service and Privacy Policy.

Data Deletion Request

You have the right to request the deletion of your user data that has been collected or stored by the Game. If you wish to exercise this right, you can submit a data deletion request by contacting us at https://discord.gg/neDnsntqdx or at our email monkeshangout@gmail.com . Please provide the necessary information to identify your account and the data you want to be deleted.

Upon receiving your data deletion request, we will take reasonable measures to promptly delete your personal information and non-personal data from our systems, except for any data that we are required to retain for legal, accounting, or legitimate business purposes.

Please note that the process of deleting your data may take some time due to technical and operational constraints. Additionally, certain data may remain in our backup systems for a limited period, but it will not be actively used or accessible.

We will acknowledge and respond to your data deletion request within a reasonable timeframe. If you have any concerns or questions regarding the data deletion process, please contact us using the contact information provided in this Privacy Policy.

Please be aware that once your data is deleted, any progress, virtual items, or rewards associated with your account may be permanently lost and cannot be recovered.

We are committed to ensuring the security and privacy of your data, and we will take appropriate measures to protect your data during the data deletion process.

Thank you for your trust in Monkes Hangout. If you have any further queries or require assistance, feel free to reach out to us on our discord at https://discord.gg/neDnsntqdx or our email monkeshangout@gmail.com .

By using the Game, you agree to the terms outlined in this Privacy Policy, including the data deletion procedures mentioned above.

Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute data security.

Children's Privacy

The Game is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with their personal information without your consent, please contact us to have the information removed.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any significant changes will be communicated through the Game or other appropriate means. Your continued use of the Game after the updated Privacy Policy becomes effective will indicate your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us on our discord server https://discord.gg/neDnsntqdx or at our email monkeshangout@gmail.com.

By using the Game, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your personal information.