DHgate.com is the world's leading online wholesale platform for goods made in China, connecting international buyers with Chinese wholesale sellers who offer the same quality products found elsewhere at a fraction of the price. DHgate hosts over 30 million products in a wide range of categories including Apparel & Accessories, Computers & Networking, Consumer Electronics, Toys & Hobbies, Health & Beauty, Bags & Jewelry, Home, Auto, and more. Get low prices on top selling products such as but not limited to wedding dresses, tablet pc, and cell phones. It provides a buyer protection plan, a secure refund policy, express delivery, and shipment tracking, and is committed to providing a fast, easy, and safe buying experience to businesses and consumers worldwide.
DHgate is an international online marketplace founded in 2004 in China; just like Alibaba, this company is the first B2B platform and second-largest online marketplace in the world connecting buyers and sellers across globally to purchase products using their platform. Before we go into further details, you need to keep this in mind, DHgate does not sell or make products of their own, their main role is to provide a safe platform to support business owners and consumers to meet virtually, transact, and have a wonderful shopping experience. Most of the sellers on their platforms are producers, suppliers, and SME owners in China; as an e-commerce platform, the sellers are able to sell their products to their clients across the globe using the website.
With this in mind let’s talk about the wide range of products and services provided on the platform. As a company, they list different categories of products on their platform with the popular categories being: fashion, accessories, clothing, health, electronics, furniture, and computers. They have over 22 million products listings, and millions of different categories of products listed daily on their website. As a huge platform, they have 2.2 million sellers globally, and more than 26 million businesses and individual buyers from more than 222 countries and regions.
Different races mean different languages, we know how hard language can be a barrier in international trades; one of the ace services DHgate offer is providing a solution for multilingual sales meaning that your language is not a problem to an amazing shopping experience; Multilanguage services offered are: English, Italian, Russian, French, Spanish, Arabic, among other languages. As we said, DHgate is not new in the e-commerce business, with millions of buyers visiting the website, there is a transaction going on every 1.3 seconds on the website.
Their mission is aside from providing a shopping platform is to make the costs items affordable for buyers as much as possible and where necessary. DHgate also ensures that you are not only buying an affordable product but that you get value for your money; this means that they ensure that quality products are sold on their website at competitive prices. This is possible because some sellers on the platform are a sole business operation, while others are there to sell off excess goods at a discount.
Since DHgate does not sell products but rather provides an avenue for sellers to do that. As a company, they may not have a complete awareness of what sellers provide to buyers, and gone are the days when some sellers sell very cheap and inferior quality products to buyers leading to negative feedback. To end this, the company brought up a new idea and process to tackle the problem of listing poor-quality products and fake sellers on their platform. What is the process?
DHgate’s Quality control (QC) systems and teams ensure that the identities of sellers and business histories are thoroughly verified manually, automatically, and confirmed genuine before they can transact on their platform.
They ensure that such sellers' behaviour are investigated every time in case of uncertainty,
Not only that, their QC system avoids illegal, fraudulent, and counterfeit goods from being listed on their platform. This is one unique quality of DHgate’s products.
Even as a regular seller, when a transaction violates the platform’s business policies, such sellers must compensate the buyer. Yet another amazing service provided by DHgate, protecting buyers of their money.
To every fulfilled order, products are inspected by their tireless QC experts and are confirmed to be in good condition before shipping.
Again, sellers with good and reliable customer service are awarded a badge or endorsed to encourage buyers that they can be trusted.
We all stay where we are most valued, DHgate understands this concept which is why they stop at nothing to make their clients comfortable and enjoy their time while using their platform. We have talked about products quality; let’s talk about the services provided by the platform.