MomoDesk Legal 

MomoDesk Privacy Policy

Effective date: 25 July 2026 Last updated: 22 July 2026

MomoDesk ("MomoDesk", "we", "us", or "our") provides a productivity tool that helps independent Mobile Money agents in Ghana record and speed up the transactions they already perform on their own devices. This Privacy Policy explains what information the app handles, how it is used, and the choices you have.

By using MomoDesk, you agree to this Privacy Policy.

Not affiliated with any network operator. MomoDesk is an independent tool and is not affiliated with, endorsed by, or sponsored by MTN, Telecel, AirtelTigo, or any mobile-money provider. All product names and trademarks belong to their respective owners.

1. Summary

• Your transaction records, customer (CRM) contacts, saved USSD shortcuts, and app settings stay on your device. We do not upload or store them on our servers.

• We only send data to our servers if you sign in with Google to use the community features (forum and marketplace). In that case we store your basic profile and the content you post.

• MomoDesk does not take custody of any money, and it does not store your Mobile Money PIN or your account balance.

• We do not sell your personal data, and we do not use it for advertising.

• You can delete your account and all associated data at any time from within the app.

2. Information we handle

a) Information stored only on your device:

 The following is created and stored locally on your phone (in the app's private storage) and is not transmitted to us:

• Transaction history you log (type such as cash-in/cash-out/airtime, amount, the counterparty phone number or till you enter, network, and status).

• Customer (CRM) records derived from your transactions.

• Saved USSD shortcuts/scripts you create.

• App settings and preferences.

This data is removed when you uninstall the app or use Delete Account (see Section 6).

b) Information you provide when you sign in (community features) :

Signing in with Google is optional and only needed to post on the forum or list on the marketplace. When you sign in, we receive from Google and store in our backend:

• Your email address, name / nickname, and Google profile photo URL.

• Optionally, a phone number you choose to add to your profile.

Any forum posts, comments, and marketplace listings you submit are stored on our backend and are visible to other users by design.

c) Device and phone information (used on-device only) :

To function, MomoDesk uses certain Android permissions. The information these permissions expose is used only on your device to perform the action you requested and is not collected or transmitted by us:

Permission

Why MomoDesk uses it

Phone / Call (CALL_PHONE)

To dial Mobile Money USSD codes (e.g. *170#) that you initiate.

Phone state & numbers (READ_PHONE_STATE, READ_PHONE_NUMBERS)

To detect the SIM cards in your device so you can choose which SIM a transaction runs on.

Contacts (READ_CONTACTS)

Only to let you pick a phone number from your contacts when entering a transaction. The number you pick is used for that transaction; your contact list is not uploaded.

Accessibility Service

See Section 3.

Internet

To load the community forum/marketplace and sign-in.

d) Google services:
MomoDesk uses Google Sign-In for optional authentication and, if you choose to use backup, Google Drive to store a backup file in your own Google Drive account. Your use of these Google services is also governed by Google's Privacy Policy.

3. Accessibility Service (USSD automation)

MomoDesk includes an optional Accessibility Service used solely to automate USSD menus on your behalf — it reads the on-screen USSD dialog and enters the menu selections for a transaction that you start.

• It runs only while you are running a transaction you initiated. It does not run in the background.

• It reads only the phone's USSD dialog. It does not read your SMS, your other apps, or any other screen.

• The information it reads is used on your device to complete the current transaction and is not collected, stored, or shared with us or any third party.

You can enable or disable this service at any time in your device's Settings → Accessibility.

4. How we use information

• To provide the app's core features (logging transactions, automating USSD you initiate, CRM, backups).

• To operate the optional community forum and marketplace and show your posts to other users.

• To let you sign in and maintain your community profile.

• To keep the app secure and working correctly.

We do not sell your personal data, and we do not use it for advertising or profiling.

5. How information is shared

We share information only in these limited ways:

• With other users: community content you post (forum posts, comments, marketplace listings) and your public nickname are visible to other MomoDesk users.

• With our hosting provider: our backend and database are hosted on secure server, which processes the profile and community data described above on our behalf. Data is encrypted in transit (HTTPS) and at rest.

• With Google: for sign-in and, if you use it, Drive backup (stored in your own account).

• When required by law: if we must comply with a valid legal request.

6. Your choices and data deletion

• Delete Account (in-app): open Settings → Delete Account. This permanently removes your data from this device (transactions, CRM, scripts, settings) and from our servers (your profile and the forum posts, comments, and marketplace listings you created).

• Sign out: removes your signed-in session from the device.

• Uninstalling the app removes all on-device data.

If you need help deleting your data, contact us using the details in Section 10.

7. Data retention

On-device data is kept until you delete it or uninstall the app. Community profile and content are kept until you delete your account or remove the content.

8. Security

We use industry-standard measures, including HTTPS encryption in transit and encryption at rest on our backend. No method of transmission or storage is 100% secure, but we work to protect your information.

9. Children's privacy

MomoDesk is intended for Mobile Money agents and subscribers and is not directed to children under 16. We do not knowingly collect personal data from children.

10. Contact us

If you have questions about this Privacy Policy or your data, contact:

MomoDesk — support@rovegh.com

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, a notice in the app.