Experienced in automating Email and WhatsApp communications to streamline workflows and enhance customer engagement. Implemented solutions using tools like Twilio, WhatsApp Business API, Mailchimp, and Zapier for lead nurturing, notifications, and support. Integrated messaging with CRMs (e.g., HubSpot, Zoho) and used scripting (Python, Google App Script) for custom flows and data sync. Automated campaigns improved response time, reduced manual tasks, and increased engagement rates. Ensured compliance with data privacy standards and maintained logs and analytics for monitoring. Proven ability to deliver scalable, efficient communication systems that drive productivity and improve user experience across multiple digital channels.

Skilled in large-scale data scraping using Python, with hands-on experience extracting over 5 lakh (500,000) rows of business shipping data from the Welexo website. Utilized libraries like BeautifulSoup, Requests, and Selenium to navigate dynamic pages and capture structured data efficiently. Implemented error handling, data cleaning, and automated scripts to ensure accuracy and performance. The scraped data was used for analytics, business insights, and reporting. Managed session handling, pagination, and rate-limiting to maintain scraping integrity. Proven ability to scale web scraping solutions for high-volume datasets with strong attention to detail and data quality

Led the development of a comprehensive digital solution for Vallabhi Diagnostic Centre (VDC), a platform similar to Tata 1mg, offering diagnostic services. Created a full business strategy, including market research, user personas, and revenue models. Spearheaded the design and development of both the mobile application and website, ensuring seamless user experience for appointment booking, test results, and health management. Integrated features like online payment, lab test bookings, reports tracking, and user profiles. Managed end-to-end project execution, from ideation to deployment, focusing on scalability and user-centric design.