At Mohary Herbs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Mohary Herbs mobile application.
By using the Mohary Hers app, you agree to the practices described in this Privacy Policy.
Depending on how you use the application, we may collect the following information:
When you create an account or use certain features, we may collect:
Full name
Phone number
Email address
Delivery or billing address
Account login information
Profile information
Information you provide when placing an order or making a purchase
We may automatically collect limited technical information, such as:
Device model
Operating system and version
App version
Unique device identifiers
IP address
Crash and diagnostic information
This information is primarily used to maintain, secure, and improve the application.
We may collect information about how you interact with the app, including:
Pages or screens viewed
Features used
Actions performed within the application
Date and time of app usage
App performance information
We may use collected information to:
Create and manage your account
Process and manage orders
Provide products and services
Process payments through applicable payment providers
Communicate with you regarding your account or orders
Send notifications related to your orders and account
Provide customer support
Improve the application's functionality and user experience
Detect and prevent fraud, abuse, or unauthorized activity
Maintain the security of our systems
Comply with applicable legal requirements
If you make a purchase through Mohary Hers, payment information may be processed by third-party payment providers.
We do not necessarily store your complete payment card or financial information on our servers. Payment providers may collect and process payment information according to their own privacy policies and terms.
Mohary Hers may request access to your device's location if location information is required for a feature such as delivery, address selection, or finding relevant services.
If location access is requested, you can control the permission through your device settings.
We do not use your location information for purposes unrelated to the functionality of the application without appropriate permission.
If the application provides features that require access to your camera or photos, we may request permission to access them.
For example, camera or photo access may be used for:
Uploading a profile picture
Uploading images
Scanning information
Other features that require image access
We only access these resources when necessary for the relevant feature and subject to the permissions granted by you.
Mohary Hers may send push notifications regarding:
Orders
Account activity
Important service updates
Promotions or offers, where applicable
You can disable notifications through your device settings.
We do not sell your personal information.
We may share information with trusted third parties when necessary to provide and operate our services, including:
Payment processors
Delivery or logistics providers
Cloud hosting and infrastructure providers
Analytics and crash-reporting providers
Customer-support services
Other service providers working on our behalf
These third parties are expected to process information only for legitimate purposes related to providing their services.
We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect our rights, users, or the security of our services.
We take reasonable technical and organizational measures to protect your personal information from:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
However, no method of electronic storage or transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain your account
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce our agreements
Prevent fraud and abuse
When information is no longer required, we may delete or anonymize it in accordance with applicable laws and our internal policies.
If you have an account with Mohary Hers, you may request deletion of your account and associated personal information.
To request deletion of your account or personal information, contact us at:
Email: support@zynsoft.org
Please note that certain information may need to be retained where required by law or for legitimate business purposes, such as fraud prevention, accounting, or dispute resolution.
Mohary Hers is not intended to knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review and take appropriate action.
The application may use third-party services to provide functionality, analytics, notifications, payments, hosting, or other services.
These third parties may have their own privacy policies governing how they process information.
Examples may include services such as:
Firebase
Google services
Payment gateways
Cloud hosting providers
Analytics services
Crash-reporting services
The specific third-party services used by Mohary Hers may change as the application develops.
If Mohary Hers uses web-based services, websites, or embedded web content, cookies and similar technologies may be used to:
Maintain sessions
Remember preferences
Improve performance
Analyze usage
Improve the user experience
You may be able to control cookies through your browser settings.
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date at the beginning of this policy. We encourage you to periodically review this Privacy Policy for any changes.
Your continued use of the application after changes become effective means that you acknowledge the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Email: support@zynsoft.org
Last Updated: August 25, 2026