Mo Goltz
LEARNING EXPERIENCE DESIGNER IN CUSTOMER EDUCATION
Theory & Practice Skills Training
Training that turns "lightbulb moments" into lasting skills
I partner with experts (pros, creators, and influencers) to launch masterclasses and learning communities from their existing content in weeks, not months. I help clients and their teams unlock their full potential by creating corporate training that actually works. My performance-driven, evidence-based e-learning makes learning stick in ways that are engaging, impactful, and memorable for both the business and the learner. Drawing on my background in teaching, graphic design, user experience, technology, and psychology, I design custom, blended training solutions that boost workforce performance—scalable and available whenever you need them. Let’s turn your training into a competitive edge that delivers better results and a higher ROI than traditional approaches.
▶️ Testimonials
I rarely come across real talents who stand out like Mo. Mo’s attention to detail and thoughtfulness was unlike any I’ve seen before and made a dramatic increase in the quality of workshops we conducted as well as the thought leadership we published for our organization internally. No matter how tense a project or meeting, Mo made sure everyone left with a smile.
Dujon C. Smith
Principal at Accenture Ventures
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Working with Mo was wonderful. Mo has the ability to quickly adapt to changing project constraints all while maintaining a collaborative team environment. Working with him was a great experience.
Andrew Russell
Design Researcher at Sylver Consulting
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Mo has the true soul of a researcher and design professional, neither content to stop at a surface-level evaluation or just solve for low hanging fruit. He pursues the vision of a better product or process with tenacity and most importantly, is a kind caring person.
Douglas Bantz
Creative Director & Lead Instructor at The Flatiron School
The Secret Sauce
🚨 NOT YOUR TYPICAL TRAINING 🚨
👥 Accountabillibuddies & Coworking
Custom learning communities backed by behavioral psychology and scientific research
Custom learning communities backed by behavioral psychology and scientific research
⏰ Record time
Go from idea to training in much less time than you are used to
Go from idea to training in much less time than you are used to
Work Projects
Critique and Feedback
Goals:
Foster a shared language and consistent approach to giving and receiving feedback. Cultivate a culture of peer feedback that promotes collaboration, innovation, and growth. Empower employees to become more productive, effective, and efficient in their work.
Focus/Modality:
Interactive peer feedback simulations and mentorship opportunities that emphasize the principles of constructive critique.
Audience:
Novice and junior designers seeking to improve their feedback skills and confidence in collaborative design processes.
Expert Coach (SME):
David de Léon
Results and Impact
TBD
Sample Deliverables
About
What Mo actually does
I help employees perform better by creating practical, engaging learning experiences—whether through courses, job aids, or other blended (hybrid) learning solutions. My goal is to improve job performance, not just teach and test.
I design and develop training that:
Builds job-critical knowledge and skills learners can quickly apply.
Helps learners master new skills in empowering ways.
Motivates learning and promotes positive on-the-job habits.
Uses the latest tech and learner-centered techniques.
Considers the learning environment and context.
Applies proven adult learning and instructional design principles.
It’s all about helping learners do more, not just learn more, while meeting performance goals efficiently.
One Mo. Four hats.
There are many job titles, but they all overlap and are related:
Learning Experience Designer (LXD) (Learning Specialist)
The learner’s journey and creating holistic, engaging, and user-centered experiences.
Focuses on the entire learning ecosystem and considers emotional, cognitive, and practical factors influencing the learner’s experience.Instructional Designer (Instructional systems Designer)
Developing effective instructional content and ensuring alignment with learning objectives.
Focuses primarily on structuring and designing the content to achieve specific learning outcomes.eLearning Developer (Learning Content Architect)
The technical implementation of eLearning content using authoring tools and multimedia.
Specializes in turning instructional design into interactive, engaging digital content.Performance Consultant (Customer Education, Learning and Development)
A performance consultant focuses on identifying and addressing gaps in employee or organizational performance to improve outcomes. Unlike roles that may focus solely on training, performance consultants take a holistic approach to identify root causes and recommend solutions that may or may not involve learning interventions.
One learning journey. Four parts of each eLearning experience.
Learning experience design is a multi-disciplinary field, and Mo is a seasoned professional with over a decade of experience in all four parts!
Graphic
Design
UX Design
Teaching
Psychology
Who is Mo?
My superpower is quickly grasping new topics, distilling them into essentials, and communicating key insights. I excel at finding connections, solving problems, and creating tools and processes. Curious and playful, I bring energy, creativity, and humor to everything I do. I’d describe myself as a collaborative, communicative, and optimistic person. My colleagues would describe me as determined, energetic, and proactive. I naturally search for better ways of doing things in all domains of my life and work. When I come up with new ideas, I prefer to build up a consensus, feeling that I’m supported by others before I commit myself. Coordinating and structuring the efforts of other people is where I excel. As an intrapreneur, I’ve also helped organizations work smarter, collaborate better, and level up their LXD maturity. I'm lucky to find a career in LXD that aligns with my interests, passions, skills, vocation, profession, and mission! Outside of work, I’m passionate about storytelling, event planning, improv comedy, and writing.
Learn More | Why hire Mo? | Resume | Handbill
