DISCORD HANDBOOK

A moderator facilitates, reviews, and guides a discussion or debate and related interactions to ensure all shared content is appropriate and follows community rules. As a moderator, your main objective is to make the community/server a better place for the members this does not only include enforcing rules but providing a sense of welcoming feel to the members by having an attitude that welcomes them. A staff member should never make another member feel as if they have some kind of authority over them. This can only be the case if someone is being really toxic and you need to remind them of the rules and consequences of breaking those rules. As a moderator, your duties involve providing discussion topics, encouraging participants to share, removing unrelated or inappropriate content, answering questions, defining boundaries and rules.

Read the rules in #rules as it is important that you know them before enforcing them.
Use “Dyno” to warn and no other bot as we’re going to mainly look at “Dyno” warn logs when checking for previous offenses.
Punishment Guidelines:-
1st Offense = Warn
2nd Offense = Warn
3rd Offense = Kick
4th Offense = Ban
No promotion allowed (Discord invite, Clan invites, Game giveaways, or anything). Delete the messages and DM the person first. Ban the user if they keep on doing it.
Not allowed to argue with members on public chat.
Not allowed to change member's name yourself. DM them to change themselves if they don't follow the rules
No adult content allowed in the meme section. Instant BAN and delete all messages
No self Promotions Allowed
Respect all other mods in chat.
You are not allowed to misuse your moderating powers.
Be mature in front of the community. You are allowed to joke around but within certain limits.
Do not argue with members.
Answer people in General-Chat for questions.
If you mute someone in Voice Channel make sure to un-mute them afterward.
Treat all members equally, do not let personal grudges enter in your decisions.

Tip 1: Always be active on the server.

Always be active, management always expects staff to be active on the server and providing assistance when necessary. If you aren’t active, you’re not putting in barely hours on the server. Being active shows that you are motivated to really put effort into helping the server. You applied for staff for a reason.

Tip 2: Always be mature and professional at all times.

Being mature is very important as a staff member, it is easier to talk to support members that have maturity so that they will have a good understanding of the server rules and more information. They don’t do stupid things that get them demoted and they act their age. It is also important to be professional, especially when you are helping a member.

Tip 3: Always provide assistance and support to those in need.

If a member is in need of support on the server or messages you and says that this player is breaking the rule, make sure to provide them the support they need. Even if the question is either easy to answer, still answer the question.

However, if the user is arguing with you, saying “that’s not the type of answer I was looking for” ask them for their clarification so you would have a better understanding of what they were asking you. If they continue to argue, have another staff member answer their question so you won’t get in the argument.

Tip 5: Use punishment commands correctly and for rule-breakers only.

If you were given certain access to commands to punish a user if necessary, use them correctly. If you have a recent past with a user or a user use to be your friend and you honestly dislike them, don’t abuse your commands and punish them just because you don’t like them. Use them for the reason they are given to you.

However, if you actually witness somebody is breaking the rule, clarify the rule that they are breaking and when you are punishing a player, try to provide proof with the punishment so that when the user gets punished, the evidence will be included with the punishment.

DISCORD HANDBOOK

What makes a good discord moderator?

Tip 1: Always be active on the server.

Tip 2: Always be mature and professional at all times.

Tip 3: Always provide assistance and support to those in need.

Tip 5: Use punishment commands correctly and for rule-breakers only.