Privacy Policy
Effective Date: September 1, 2025
Contact Email: info@mobilework.in

MobileworkIN Serviceman ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

1. Information We Collect

We collect the following types of information when you use our app:

a. Personal Information

• Name, phone number, email address
  
  

• Profile information provided by you
  
  

• Language preferences
  
  

b. Booking Data

• Total assigned bookings
  
  

• Ongoing bookings
  
  

• Completed and cancelled bookings
  
  

• Booking history (all, completed, cancelled)
  
  

c. Location Data

We collect your location data to:

• Assign jobs based on proximity
  
  

• Track ongoing service routes
  
  

• Improve service efficiency and customer experience
  
  

Note: Location access is required even when the app is in the background to facilitate active and accurate service tracking. You can disable location access at any time through your device settings, but this may affect the app’s functionality.

d. Usage Data

• Actions within the app such as accepting a job, updating job status
  
  

• Inbox communication
  
  

• Language selection
  
  

• Profile and settings adjustments
  
  

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain app functionality
  
  

• Manage your service bookings
  
  

• Communicate with you (via notifications or messages)
  
  

• Improve app performance and user experience
  
  

• Ensure safety and compliance with local service regulations
  
  

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Customers (for job fulfillment, e.g., name and contact)
  
  

• Internal teams for operational purposes
  
  

• Law enforcement, if legally required
  
  

4. Data Security

We take appropriate measures to protect your information against unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or mobile networks is 100% secure.

5. Your Rights

You may:

• Access or update your personal information
  
  

• Request deletion of your account and associated data
  
  

• Withdraw location permissions at any time (from your device settings)
  
  

To exercise any of these rights, contact us at info@mobilework.in.

6. Third-Party Services

Our app may contain links to or integrations with third-party services (e.g., maps, chat platforms). Their privacy practices are governed by their respective policies, and we encourage you to review them.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date. Continued use of the app constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

📧 Email: info@mobilework.in
📅 Effective Date: September 1, 2025