For the development of the first version of P3M (α-P3M), we relied on an analysis of the literature and compare existing maturity models that had intersection with process mining maturity model domain. We identify the aspects as an important requirement of the maturity model and categorized it to dimension candidates and refine it to get sub-dimension content. 

We approached 6 industry experts in process mining from various organizations worldwide whose background represents various stakeholders of the maturity model, such as practitioners and consultant companies. Tab. 1 presents an overview of the interview participants. The experts belong to organizations that have been utilizing process mining for over a year and that view it as a crucial technology for generating business value. These organizations are large-sized and have multiple projects underway to make the most out of process mining insights, including continuous process improvement, process automation, process compliance, and audit.  

We used a semi-structured interview guideline,1 which included: (i) Two mock-up case studies describing the application of α-P3M in two organizations with different levels of maturity and (ii) A set of open-ended questions to guide the interviews while not restricting the scope of the participants’ answers. The interviews were conducted in English using a virtual video conferencing tool and lasted between 60 and 90 minutes. All interviews were recorded, transcribed, and coded afterward.