Effective Date: March 26, 2026

1. Introduction 

Welcome to M-MART. This Privacy Policy describes how we collect, use, and handle your information when you use our mobile application. We are committed to protecting your personal data and your privacy in accordance with Google Play Developer Policies.

2. Information We Collect 

We collect and process the following data to provide a personalized loyalty and shopping experience:

• Account Information: 

Phone number and name (required for registration and loyalty point tracking).

• Loyalty Data (Maxpoint): 

Records of your transactions and earned points to manage your rewards and benefits.

• Location Data: 

We request access to your device’s location to show the nearest store branches and provide location-based offers. This data is processed only when the app is in use.

• Social & Referral Data: 

When you use the "Invite a Friend" or "Family Member" features, we process the phone numbers you provide to send invitations and link accounts for shared benefits.

• Device Information: 

Device model and operating system version for technical optimization and security.

3. How We Use Your Information Your data is used specifically for:

• Managing your Loyalty Points (Maxpoint) and rewards.

• Helping you find the nearest M-MART branches.

• Facilitating Friend Invitations and Family Group features.

• Authenticating your account via SMS/Phone.

• Providing customer support and improving app functionality.

4. Data Sharing and Third Parties

• No Data Selling: 

We do not sell your personal information to third parties.

• Service Providers:

We may use trusted third-party services (e.g., SMS gateways for login) who are obligated to protect your data.

• Family & Friends: 

Limited information (like your name or status) may be visible to members you explicitly invite to your "Family" or "Friend" list within the app.

5. Data Security 

We implement industry-standard security measures, including SSL/TLS encryption, to safeguard your data against unauthorized access, disclosure, or loss.

6. User Rights & Data Deletion 

You have the right to access, update, or delete your personal information.

• Account Deletion: 

You can request to delete your account and all associated loyalty data directly through the app settings or by contacting us at info@maxfood.mn.

7. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: info@maxfood.mn

• Website: https://m-mart.mn

• Address: Ulaanbaatar, Mongolia