This page informs you of Japanese Muse’s (hereafter referred to as “we” or “us”) policy regarding the handling of personal information that we have collected.
We value above all the trust you have placed in us when you provide us with your personal information.
In order not to lose that trust, we will handle your personal information with the utmost care in accordance with this privacy policy in all cases.
By purchasing our products or registering your personal information with us, you agree to our privacy policy, so please read and understand it carefully.

How we obtain your personal information

1. Information provided by customers themselves
   Much of the personally identifiable information we receive is provided directly by customers interested in obtaining our various products and paid or free services.
   This information typically includes your name, address, e-mail address, and telephone number.
   We may also collect information about your gender, age, number of children, hobbies, and other information that may be relevant to personally identifiable information.
   If you purchase goods or services, for example, we may know your credit card information (the credit card number is not sent to us, but is referred directly to the respective credit card company) and the type of service or product ordered or purchased.
   We also collect personal information when you register, log on or visit the Web site (including when you register for free information offers, subscribe to our e-mail newsletter, or participate in activities on the Web site).

2. Information Collected by IT
   We use information technology to provide you with more user-friendly services.
   For example, we collect your IP address when you visit one of our sites.
   The IP address is associated with the portal through which you connect to the Internet, such as your Internet service provider, company or university.
   An IP address alone does not identify you personally.
   We may use IP addresses to collect information about the number of times you visit our site, and we consider this information to be personally identifiable information.
   Our website also uses cookies. Cookies are pieces of data that a website transfers to your computer while you are browsing.
   We use cookies for various purposes.

3. Information Collected from Others
   In addition to personally identifiable information collected directly from you, we may also obtain information about you from third parties.
   We treat the information we obtain in the same manner as we treat information we collect ourselves, and we do not share such information with third parties except as permitted by this Privacy Policy.

Purpose of obtaining personal information

1. To confirm your application for products and services you have purchased or registered for and to deliver them to you
   To confirm purchases of educational materials, etc. and to deliver them to you
   To confirm applications for events/seminars and to deliver admission tickets, etc.
   To confirm applications for e-mail delivery services and to deliver e-mails
   To confirm registrations for membership services and to provide such services
   To confirm billing and payment for various products and services and to confirm such payments
   To send you information about subscriptions to periodicals to which you have subscribed, such as subscriptions to continue your subscription.
   To request information materials from advertising companies as requested.
   To send you rewards for your cooperation in surveys.

2. To provide and improve the products and services you use, and to develop new services
   To improve the contents of products, services, and web sites for the greater satisfaction of our customers
   To customize the contents of our products, services, and Web site to suit individual users
   To survey your satisfaction with the information and products you have ordered
   To aggregate personal information into statistical data and publish the results of surveys.
   To understand how our customers use our services, and to use the information to improve our services and develop new services.

3. To deliver information related to the products and services we provide
   To send you information about periodicals, books, digital content, membership services, and other services
   To request your cooperation in surveys and participation in various events, and to report the results of such surveys and events
   To understand how our products, services, and web sites are used, and to provide you with information and surveys that we believe will be of interest to you.
   To provide you with information and surveys that we believe will be of interest to you
   To provide information on products and services of the Company and third parties that the Company deems beneficial.

Security Measures to Protect Personal Information
We consider the security and confidentiality of your information to be of the utmost importance and have implemented technical, administrative, and physical security measures to protect your information from unauthorized access and use.
We review our security measures from time to time to consider appropriate new technologies and methods, but please note that no security measure is 100% secure.

Correction of Registered Information
We will keep your personal information as accurate and up-to-date as possible.
Upon request, we will disclose registered information.
In addition, if there is a request that the information is not accurate, we will verify the information and add, change, correct, or delete (unsubscribe) the registered information as necessary.
However, if you delete your registration, we may not be able to provide certain products or services to you.
In principle, our staff in charge will perform the modification or deletion of information from the viewpoint of security enhancement.
Please be aware of such cases
Each of our sites contains links to external sites.
We are not responsible for the protection of personal information or the content of the linked sites.

Use of IP Addresses and Cookies
We use the IP addresses of users recorded in our logs mainly for the following purposes
To identify and resolve problems that may occur on our servers
To administer the site.

Our sites may use cookies.
A cookie is a small piece of information that a site sends to your browser, which may then store it as a file on your disk.
Cookies allow a site to keep track of which pages you have visited.
In some cases, such as membership sites, cookies may be combined with information that you have registered with the site to provide you with services.
We primarily use cookies for the following purposes

To track the movement of users’ shopping carts.
To enable you to use our membership services without having to enter your password each time you use the service.
To understand the usage of our products, services, and web site, and to provide you with information and surveys that we believe will be of interest to you.
To deliver information and surveys that we believe will be of interest to you.
To improve the contents of our web site and e-mails for the better satisfaction of our users, and to customize our web site and e-mails to suit individual users.
To improve the content of our web site and e-mails to better satisfy our users and to customize them for each individual user
To provide services tailored to the interests of our users
To control the number of times a user is shown the same advertisement, or to adjust the information that is shown to the user so that the user is shown information that is considered useful.
To control users so that they are not shown the same advertisement more than once, or to adjust the information we present to them so that it is useful to them.

We may publish aggregate information statistically processed from the information obtained through the use of cookies.
This does not include information that can identify individual users.

Users can set their browsers to refuse cookies or to display a warning when cookies are received.
Some services on our sites may be limited or unavailable without cookies.

About Cookies from Third Parties
We use third-party measurement systems to administer the site and to measure access to the site.
In addition, some of the advertisements that appear on our web site and in our e-mail newsletters use third-party companies’ ad-serving servers.
These third-party companies may use cookies to deliver advertisements more efficiently, to measure the effectiveness of advertisements, and to measure access.
These systems have been pre-screened to ensure that they adhere to our standards for cookie use and do not personally identify you.

If you choose not to accept cookies to serve ads, or if you delete stored cookies, it will not interfere with your ability to view the content on our sites, but it may cause the same ads to appear repeatedly on your screen or to spread across your screen several times.

For inquiries, correction or deletion of personal information, please contact us.
Changes to our Privacy Policy
We may change our Privacy Policy from time to time.
If we make material changes to the way we collect, use and/or share personal information, we will notify you by posting a prominent notice on the website covered by this Privacy Policy.
Any material changes to this Privacy Policy will be effective from the date of posting of notice on the website covered by this Privacy Policy.

Changes to this Privacy Policy will affect the use of personal information you provided to us prior to our notification of such changes.
If you do not agree with any changes to our use of your personal information, you must notify us of your intention to have your personal information deleted.