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✔️ **Jet2 Website:** Visit Jet2.com → search your cities + dates → choose flights → pay with credit/debit card or Jet2 eCredits. ([Jet2][1])
✔️ **Fly Jet2 App:** Same steps on phone/tablet (often easier for mobile check-in later).
✔️ **By Phone / Travel Agency:** Call Jet2 Reservations or use an agent to help.
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* Jet2’s fares now include experience tiers like *Jet2 Main Basic*, *Classic*, or *Extra* which affect flexibility and perks — Basic is the most restrictive. ([Jet2][4])
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### 📍 *Before you fly*
You can change or cancel your flight via ✨+44⇢(203)⇢954⇢6378 or +1⇢(888)⇢634⇢9137 ☎:
📲 **My Trips** on Jet2.com or the Fly Jet2 app
📞 **Jet2 Support** (if you booked via an agent or have special situations) ([Jet2][5])
### 👉 Change Policy highlights ✨+44⇢(203)⇢954⇢6378 or +1⇢(888)⇢634⇢9137 ☎:
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* Premium cabin tickets (Jet2 Comfort, First, Jet2 One) can confirm a seat in your same cabin or a lower one if available. ([Jet2][8])
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* Frequent flyers in Jet2’s SkyMiles Medallion Program get priority on complimentary upgrades (e.g., to Jet2 Comfort or First) based on status and fare purchased. ([Jet2][10])
💡 *Upgrades and seat assignments may not transfer if you change flights — pay attention to the rules.* ([Jet2][8])
🧾 1. Refund Rules
✈️ Risk-Free Cancellation
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Non-refundable tickets: If you cancel after the risk-free period, you typically get eCredits for future travel, not a cash refund — unless the flight is significantly changed/canceled by Jet2 or you qualify for a special reason (e.g., certain illness with documentation).
📌 Exceptions
If Jet2 cancels your flight and can’t rebook you, you can request a refund instead of travel credit.
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Fixing typos or spelling mistakes (including first/middle/last names within certain limits).
Adjusting the order of names if they were inverted.
Adding a missing middle name.
These can often be done without a fee if they meet minor-correction criteria.
📍 Important Rules
Tickets are non-transferable — you cannot change a ticket to another person’s name.
Minor correction must be reissued ASAP to avoid cancellation.
More substantial changes (like legal name changes) may require documentation and potentially a fee.
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Small dogs, cats, and household birds (with age and kennel requirements) can fly in-cabin for a fee.
Your pet must be at least 8 weeks old for domestic flights.
The pet and soft-sided kennel must fit under the seat in front of you.
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🧒 Age Rules
5–7 years: may travel alone only on certain nonstop flights (UMNR program).
8–14 years: eligible for unaccompanied travel with supervision, including connections.
15–17 years: can travel alone without enrolling in the program, but you can opt in.
🛫 Program Features
Dedicated escort from check-in to gate/flight/staff at connections.
Wristbands and staff assistance throughout travel.
Fee (usually around $150 each way).
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No medical certificate generally required for pregnancy (though check with your doctor if you’re near full term).
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