Privacy Policy
MISA JSC is committed to safeguarding the personal information of individuals using our services. We have formulated this personal information protection policy (“this policy”) and established a framework for protecting personal data, ensuring that all staff members recognize the significance of personal information security and actively participate in its protection.
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INFORMATION COLLECTED
・Data Provided by Users or Collected with User Consent
When engaging with specific features of our services or registering their details, users may be requested to share details such as age, gender, and location. For inquiries, users might need to provide their name and contact details (e.g., email address, phone number).
・Details About Service Usage
We automatically gather information on how users interact with our services. This includes cookies, ad identifiers, pages viewed within our services, duration spent on those pages, links clicked (including ads), and additional statistical insights.
・Data Transmitted from User Devices
We collect information (e.g., user settings, operating system type) sent from a user’s mobile device during their use of our services.
・Information from Third-Party Partners
We may obtain user-related data (e.g., age, gender, geographic region) from advertisers, media outlets, or other external collaborators.
PERSONAL INFORMATION MANAGEMENT
We implement essential precautions to prevent unauthorized access, loss, damage, alteration, or disclosure of users’ personal information. These steps include maintaining a secure system, creating an organized management structure, thoroughly training employees, and enforcing strict safety protocols to protect personal data. Information entered by users (text, numbers, attached images) is neither transmitted nor stored on our servers or external platforms. However, if users opt for backup services, data may be transferred to iCloud (Apple Inc.) or Google Drive (Google Inc.). The personal data we collect includes behavioral analysis metrics—like screen usage and duration—and advertising identifiers. Our security measures ensure that user-input data remains unstored.
Purpose of Using Personal Information
Personal information obtained from users will serve the following objectives:
・Service Delivery, Enhancement, and Innovation
Collected data helps us operate, deliver, maintain, secure, assess, and refine our services, as well as create new offerings and protect the rights and interests of both users and our organization. This may involve surveys, data analysis, and providing tailored advertisements.
・User Communication
We utilize user data for marketing purposes, such as service updates, and to notify users about our policies and terms. It also facilitates responses to user inquiries.
AD DELIVERY INFORMATION
Our services employ Google’s Google AdMob to distribute and present advertisements. Google AdMob shares event-related data with Google, such as user interactions with specific features and viewed ads. Using this data, Google Inc. curates and displays highly relevant ads within apps utilizing Google AdMob. For details on user attributes and event data Google may collect, visit:
https://support.google.com/admob/answer/9755157
USER TREND MEASUREMENT INFORMATION
To enhance our services, we leverage Google’s Google Firebase to track user trends. Google may generate its own IDs or access existing device IDs to collect data. In such instances, we automatically transmit details like your IP address and interaction specifics (e.g., screens or buttons used, not text, numbers, or images entered) to Google. This information may be applied within our services or to analyze usage patterns. For more on Google’s data handling in Firebase, refer to the Google Firebase Terms of Service and Google’s Privacy Policy.
OUTSOURCING
Certain tasks required to deliver our services (e.g., customer support) may be delegated to third parties. In these cases, we may share all or part of the personal information with these subcontractors. They will only access the minimal data necessary to fulfill their duties on our behalf and are restricted from using it beyond the scope of their assigned tasks. We adhere to relevant laws, carefully vet subcontractors’ qualifications, and establish mechanisms—including contractual confidentiality and data protection clauses—to ensure proper data management.
RETENTION PERIOD OF PERSONAL INFORMATION
We will retain and utilize personal information only as long as necessary to fulfill its intended purpose.
UPDATES TO THE PRIVACY POLICY
Should we revise this Privacy Policy, the updated version will be published on our website or within our services. For changes requiring user consent under applicable laws, we will seek approval from affected users in a manner we determine.
SECURITY MEASURES FOR PERSONAL INFORMATION
We take comprehensive steps to ensure the accuracy and security of personal information.
Contact for Inquiries
For questions regarding our personal information practices, please reach out to:
khcn@misa.com.vn
For Individuals in the European Union
・Legal Basis
The processing of personal data (per Article 4(1) of the General Data Protection Regulation) is grounded in our contractual obligations to data subjects or their consent to this Privacy Policy. Where consent is the basis, data subjects may revoke it at any time.
・Transfer of Personal Data Outside the EU
Personal data is stored in Vietnam.
・Rights of Data Providers
Individuals providing personal data have the right to: (i) request (a) access, correction, or deletion of their data, (b) restriction or suspension of its use, or (c) data portability; or (ii) object to its use. To exercise these rights, please follow the procedure outlined on our support page.