FAQs
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Cost and availability:
How much does it cost?
Costs vary depending on individual requirements. We work with the NHS and charities to reduce costs for eligible individuals. Contact us for more details on pricing and funding options.
Is the prosthetic covered by the NHS or private insurance?
We are currently working with the NHS and insurance providers to make our technology more accessible. Coverage varies depending on individual circumstances, we recommend discussing options with your prosthetist or contacting us for assistance.
Where is the arm available
Currently, our prosthetic is only available in the UK. However, we are working on expansion and international partnerships. If you’re interested, please contact us.
Getting the Prosthetic:
I want to get the arm. What are the next steps?
That’s great news! If you are registered with the NHS, speak to your prosthetist about eligibility for our technology. If not, you can contact us through our website, and we will help assist you.
How do I get the arm for my child, relative, or friend?
Our technology is currently designed for older children and adults. We are researching pediatric options and exploring future designs suitable for younger children.
Can I get the technology for children or toddlers?
Our technology is currently designed for older children and adults. We are researching pediatric options and exploring future designs suitable for younger children.
I want to purchase the technology through your website, how do I do this?
You can only purchase the technology through prosthetic clinics. If you want to purchase the technology, get in touch with us (Via the contact us section in our website).
Technology and functionality:
How does it work?
We use a non-invasive brain-signal sensor placed on the head, AI interprets these signals and converts them into muscle movements, allowing for natural control of the prosthetic. The system learns and adapts to the user over time, improving precision and ease of use.
How long does it take to learn to use the arm?
Training times vary based on the user. Our AI technology continuously learns and refines movements to improve control over time.
Is the technology waterproof?
The technology is splashproof but not waterproof.
Does the system require surgery or implants?
No, our technology is completely non-invasive. The brain-signal sensor is placed externally on the head, making the system safe and easy to use.
Support and maintenance:
How do I maintain and clean the prosthetic?
Regular cleaning with a damp cloth is recommended. The prosthetic should be kept dry and stored in a safe place when not in use. We can provide detailed care instructions and offer servicing if needed.
What should I do if my prosthetic needs repairs?
If you experience any issues, contact your prosthetic clinic or contact us.
For researchers and other inquiries:
I’m a researcher. How do I purchase the arm?
Currently we only create the technology for amputees or limb-different people who require the medical device. If you are keen to find out more, please contact us.
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