What Is MilesWeb?

Founded in 2012, headquartered in Nashik, Maharashtra. They serve over 60,000+ customers and host more than a million websites across the globe 

Offers a full suite of services: Shared Hosting, WordPress Hosting, Cloud, VPS and Dedicated servers, domain registration, SSL certificates, and a website builder with 400+ templates 

Uptime guarantee: ≈99.95–99.97% depending on plan, backed by Tier‑3 and Tier‑4 data centers in multiple regions including India, US, UK, Canada, Singapore, and Australia 

Pros (Strengths):

Very Affordable Pricing

Shared hosting starts around ₹60–99/month for entry-level, up to ₹299–599/month for premium plans. Long-term discounts often available 

Free Domain & SSL

You’ll get a free domain (with most plans, except the very starter tier) and a free Let's Encrypt SSL certificate 

Unlimited Resources on Many Plans

Unlimited SSD storage, bandwidth, emails, MySQL databases, and support for 400+ one-click app installs (including WordPress) on select tiers 

Free Website Migration & 30‑Day Money‑Back

They handle site transfers at no extra charge, and refund if requested within 30 days (7 days for VPS plans) 

24/7 Support & Local Language Support

Live chat, email, phone—including Hindi call support—available round-the-clock. Trustpilot reviews highlight fast and helpful assistance by name (e.g. Sanket, Smita) 

Performance Tools Built‑In

LiteSpeed servers, LSCache, malware scanner, WAF, and staging tools available on many plans 

Cons (Limitations)

Backup Strategy

While they claim daily backups, users report that only 2 days are visible via dashboard; restoration requires support intervention. No offsite backups either 

CDN Activation Isn’t Self-Service

Though Cloudflare CDN is included, it can't be enabled directly via dashboard—you must request through support 

Support Quality Can Vary

Though generally quick for basic queries, technical support response times may lag or lack depth sometimes 

Limited Western Server Options for Shared Plan

Shared hosting servers are limited to India region unless you upgrade to VPS or Cloud hosting 

UI and Control Panel Issues

The interface can feel cluttered—with intrusive upselling pop-ups. They use DirectAdmin instead of cPanel for some plans, which may lack certain features 

What Are Customers Saying?

Trustpilot: Rated 4.8–5.0 ⭐ based on 12,000+ reviews, with over 92% of users giving 5 stars

Reddit feedback warns that daily backups may not be included by default, recommending alternatives like SiteGround, ChemiCloud, or FastComet if that feature is a priority 

Final Thoughts

MilesWeb is a solid, budget-friendly hosting provider, especially well-suited for personal sites, blogs, or small businesses targeting Indian audiences. It combines competitive pricing with appealing perks like free domain, migration help, and local support.

But if you run critical WordPress or WooCommerce shops, expect frequent daily backups, need global performance, or value higher-tier tech support, then alternative hosts like ChemiCloud, FastComet, A2 Hosting, or Hostinger might better meet your needs.