At Miles in Track, we are dedicated to keeping your vehicle—and your app experience—running smoothly. Whether you are setting up your first vehicle index or need help syncing your oil change alerts, our team is here to help you stay on the road.
Before reaching out, you might find a quick answer to our most common inquiries:
Setting Maintenance Intervals: You can customize your oil change reminders (e.g., every 5,000 or 7,500 miles) directly within the vehicle settings tab.
Managing Notifications: To receive timely alerts, please ensure notifications are enabled for the app in your device settings.
Data Backup: Ensure your system cloud backup is active to keep your service history and VIN records safe.
Adding Vehicles: To manage a family fleet, simply tap the "+" icon on the main dashboard to add another vehicle profile.
If you are experiencing a technical glitch or have a suggestion for a new feature, our support team is ready to assist. We aim to respond to all inquiries within 24–48 hours.
Support Email: hrpronline@gmail.com
Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Pro Tip: When emailing support, please include your vehicle make and model so we can provide the most accurate assistance!
Is there a specific vehicle stat you want to track? We are constantly updating our Vehicle Info Index based on user feedback. Send your ideas to the email above—we would love to hear from you.