Frequently asked questions

• Do I need to register to use redBus?

No, redBus does not require its customers to go through a registration process

• I entered the wrong mobile number while booking. Can I get my mTicket on a different number?

Sure you can. Please contact our call center and our executive will send you the mTicket on your desired no.

• What payment options do I have?

The different payment options are

Credit card. Debit card. Internet banking. Wallets

• How can I cancel my bus ticket online?

You need to click on the cancellation link provided on our home page. Enter your ticket number and the e- mail ID that was provided at the time of booking and click on cancel ticket.

• How can I get a refund in case I cancel my ticket?

The refund is provided as per with our cancellation policy. The refund can be credited to the source of payment (Example: debit card, credit card, net banking) or credited to redBus wallet. Wallet credit can be used for bus booking in future (within 6 months of cancellation).