Terms of service

Introduction

Welcome to Mu Greens and Greens. By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By accessing or using our website, you agree to these Terms of Service, as well as any other guidelines, policies, or rules referenced herein. These terms apply to all users of the site, including customers, vendors, and visitors.

2. Use of Our Services

Mu Greens and Greens provides access to fresh, nutrient-dense produce through our online platform. Our services include browsing our products, placing orders, and receiving deliveries within the specified service areas. By using our services, you agree to:

- Provide accurate and complete information when placing an order.

- Use our website only for lawful purposes and in a manner that does not infringe on the rights of others.

- Refrain from using our services for any fraudulent or unauthorized purposes.

3. Ordering and Payment

- Placing Orders: When you place an order through our website, you agree to pay the total amount specified at checkout, including any applicable taxes and delivery fees.

- Payment: Payment for orders must be made at the time of purchase. We accept various payment methods, including credit/debit cards and other secure online payment options. By providing payment information, you represent and warrant that you are authorized to use the payment method.

4. Delivery

- Service Area: We deliver our products to specified areas within Bangalore. Delivery availability is subject to change based on location and service updates.

- Delivery Time: We strive to deliver your order within the specified timeframe. However, delivery times may vary due to factors beyond our control. We are not responsible for delays caused by third-party delivery services.

- Delivery Acceptance: It is your responsibility to provide accurate delivery information and ensure that someone is available to receive the delivery. If no one is available at the delivery location, we may leave the order at your doorstep or arrange for a re-delivery, which may incur additional fees.

5. Product Quality and Returns

- Freshness Guarantee: We are committed to providing fresh, high-quality produce. If you are not satisfied with the quality of your order, please contact us within 24 hours of delivery.

- Returns and Refunds: Due to the perishable nature of our products, returns are not accepted. However, if you receive damaged or substandard products, we may offer a replacement or refund at our discretion.

6. Intellectual Property

All content on the Mu Greens and Greens website, including text, images, logos, and product descriptions, is the intellectual property of Mu Greens and Greens and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

7. Limitation of Liability

Mu Greens and Greens is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. This includes, but is not limited to, damages resulting from errors, omissions, interruptions, or delays in service, as well as damages resulting from the use of our products.

8. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically to stay informed of any updates.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Bangalore.

10. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

- Email: hello@mugreens.com

- Phone: +91 99000 13680

By using Mu Greens and Greens, you agree to these Terms of Service. Thank you for choosing us as your source for fresh, nutrient-dense produce delivered to your home in Bangalore.