1196 Avenue of the America's
Emergency Repair and Services
Any Swiss Luxury Watch Repair and Services
Welcome To Michael's Luxury Watch Repair and Services Providing Luxury Watch Repair Service since 1978
Conveniently Located in Mid Town Manhattan at the Corner of 47th and Ave. of the Americas
Call +1 212-719-0304
We Repair any Make or Model of Wrist Watches from Simple Battery Operated Watches to the Most Complex Swiss Luxury Watches
Luxury Watch Service and Inspection Starting at $395
Simple Battery Change usually at $10 (while you wait)
Band Replacement Starting at $29.00
Call +1 212-719-0304 for an immediate Quote
Like anything mechanical, machines require some care and service and watches are no different. Even with quartz battery powered watches, there is still some care and maintenance required in order to keep your watch running reliably. With all watches, including Rolex, it is good to keep your watch clean. Each day, give your watch a simple wipe down to remove oils, salt and the basic smudges that watches attract. Watches are similar to eye glasses in this regard that in order to use them effectively, the crystal and glass needs to be clean. A number of household cleaners are available for watches. Some people use simple dish soap and warm water whereas others use specific watch cleaner. For day to day simple cleaning, dish soap, hand soap, or some other kind of liquid soap works fine. Be sure to completely rinse the watch to remove any soap deposits. For stainless watches, some people use a dab of tooth paste to remove oils and smudges. Toothpaste can be abrasive, but the same chemicals that reduce plaque and tooth gick also work well on watches. One household product that works well on stainless bracelets is Scrubbing Bubbles bathroom cleaner. Although this is a pretty harsh chemical, it works wonders on stainless bracelets almost bringing them back to new (minus any wear scratches). Another type of watch cleaner is made by Veraet. It is a watch soap that is less harsh than Scrubbing Bubbles and designed specifically for watches.
When washing your watch, be careful of two things:
Dropping the watch
Inspecting the watch for water leaks and any other cracks, bent springbars, or loose screws.
Broken
The safest place for a wristwatch is on the wearer’s wrist. Numerous watch crystals are broken when the watch is dropped, removed for showering, or just when stored. Perhaps the biggest enemy of watch are floor tiles. When removing your watch to clean it, be sure that there is not much free fall space, especially when your watch is soapy slippery. Be sure to have a routine for washing your watch, where to wash it, where to place it, towel or Veraet suede close by to dry it, etc, so that there no broken crystals.
Rusted
While washing your watch, be sure to inspect it for leaks. Even though Rolex and other watches are water resistant to 100 meters, be sure to inspect the watch for moisture below the crystal, as well as looking for any cracks in anything soldered, especially the bracelet clasp, and check for any loose screws in the bracelet or clasp, and check that the watch strap moves freely around the springbar. All of these neglected items can cause a watch to fail or fall off and break/get lost. If there is fog in the crystal, be sure to have your watch serviced. Even thought the watch is still running, there is corrosion going on inside the watch. Despite the watch case being stainless, gold, platinum, titanium, or even plastic, the inside is not. The parts inside the watch rust easily and quickly with any moisture. Move the bracelet or watch strap around the clasp, as well as the watch head to make sure there is not any binding. If the strap binds, there is a good chance the springbar is bent. Like with the inside of the watch, springbars can corrode, bend and/or rust. Springbars require maintenance and are typically the weakest point in a watch strap if not maintained.
Your Rolex is a complicated piece of machinery, and much like your automobile it will need regular servicing. On average it is recommended between 3- 7 years and this is mainly due to the lubricants that are within the whole movement drying up and affecting the miniscule parts within your Rolex watch.
With access to a Rolex Certified Master Watchmaker, it allows us to do full overhauls, servicing and repairs. All to the standard that Rolex would be proud of.
Your watch will be thoroughly examined internally and externally. The case is checked for water tightness. All parts of the watch are disassembled and individually cleaned. Any internal parts that are damaged or show excessive wear will be replaced. The watch will then be reassembled, lubricated and sealed. The case and band will be buffed and polished. Once this has been completed, the watch will be tested, timed and regulated to ensure it meets factory specifications.
The movement is removed from the case and disassembled into its individual component parts. The band, bezel, caseback, crystal, crown and tube are separated from the case. The end-pieces (if applicable) and spring bars are separated from the band
All watch components are put through a multi step cleaning process to remove all dirt, oil, and other contaminants. Multiple ultrasonic machines are used for the cleaning and rinsing stages. Exterior parts will be steam cleaned. All parts are then dried.
Once disassembled, every single part of the movement is inspected. Any parts that are damaged or show excessive wear will be replaced. A new mainspring will be installed to insure proper operation of the watch. Once cleaned, the movement will be assembled and lubricated. Up to Seven Moebius oils are used during this process. We follow the oiling recommendations provided by Rolex. The dial and hands are applied. The movement is then regulated to factory specifications. We use Swiss made Witchi timing machines.
The case is refinished using multiple polishing wheels and rouges to remove any scratches and small dents. Once polished, the movement will be placed back in the case. The caseback, crystal, crown are reinstalled. A new case tube will be used. Watches with acrylic crystals may be fitted with a new crystal, if needed. Models with sapphire will be replaced, if needed, at an additional charge. A complete set of gaskets are installed and assembly is completed.
The bracelet is the one part of the watch that takes the most punishment! It will be refinished using multiple polishing wheels and rouges to remove any scratches. This process does not remove the “stretch” between the links. Of course bands with excessive “stretch” and wear will be refinished to their best possible condition.
Your watch will undergo several tests prior to being returned to you. A pressure test is done to ensure the watch is water resistant. Your watch will then be placed on a wrist simulator that tests the watch in multiple positions… much like when it is on the wrist. This allows us to test the automatic functionality and tell if any time has been gained or lost. Any adjustments that need to be done will be done at this stage. Typically this stage itself can take up to 10 days.
A Michael's Watch Repair one year mechanical warranty is provided.
Please note that although we pressure test a watch prior to being shipped, we do not guarantee any watch to be waterproof and do not cover any water issues under any type of warranty. The reason is because we can only guarantee it water-resistant when it leaves our facility. After that, there are too many life factors that can contribute to a watch not being water resistant anymore. Statistically, this can happen to the most careful of watch wearers.
Remember, life happens… especially when you are living life to the fullest and enjoying your Rolex. This means that damage can occur. Whether it is a broken crystal or crown, it is quite common to have a rolex repaired at the same time as when it is being serviced. These things are always quoted for before any additional work is carried out.
Occasionally a Rolex may require work and/or repairs beyond what is included in a routine Service “COA”. An example is water damage. Water can create rust build up and damage within the watch. Restoring a Rolex from water damage is a painstaking task that requires extra time and parts. We will always provide an estimate for repair before any work is carried out.
From a simple service to the worst damage Michael is here, on hand to guide you every step of the way to get your watch back on track.