Experience 

Alberta Health Services - Current

Provincial Supervisor Mobile Integrated Health Coordination Center 2023 - 

• Experience leading a provincial team of over 30 healthcare practitioners and administrative support staff.

• Effectively managing internal and external stakeholder relationships. This includes building and maintaining positive relationships, addressing concerns and conflicts in a timely and respectful manner, and ensuring that all stakeholders are informed and engaged in relevant activities and decisions.

• Demonstrated ability to manage and drive change by implementing effective staffing strategies, leading workflow changes and facilitating inter-team communications.

• Skilled application of conflict management strategies to successfully navigate disagreements and disputes, and staff coaching.

Paramedic Team Lead Mobile Integrated Health Edmonton Zone 2018 - 2023

• Developed a provincial Educational Framework for the Mobile Integrated Health Coordination Center.

• Front-line leader of the MIHCC North team through the provincial roll-out of Community Paramedicine in Alberta.

• Facilitated profound workflow changes, adapting from program formation to over 20,000 patient  events annually. 

• Assisted in policy development, accreditation review, conducting audits, human resource  management and program evaluation. 

• Demonstrated effective collaboration with many stakeholders, Continuing Care and community  partners. 

Front-Line Patient Care 2009-2018

• Progressive Roles as a Primary Care Paramedic, Advanced Care Paramedic, Acting Supervisor

• Quality, compassionate, patient focused clinical practice 

• Peer Support member 

• Mentorship Coordinator

Calvary Baptist Church 

Youth Program Coordinator 2002-2008 

Program coordination, small group facilitation, counseling and teaching 

Leadership Team Board Member 2018-2020 

Budget and workforce planning, policy implementation, facilitated stakeholder engagement.

Please see my CV for more professional experience and details