We hope to provide you with comprehensive products and services, so we will continuously improve our products and services. This means that we may need to collect new personal information or change the purpose or method of using personal information. If a function that requires the collection of your personal information is not specified in this agreement, we will update this agreement or the agreement for individual services, or explain the purpose, content, usage, and scope of the information collection to you separately through pop ups on the APP page. You can choose whether to agree or not, and we will only collect relevant information after obtaining your explicit consent.
This agreement will help you understand the following content
One How do we collect your personal information
II How do we store your personal information
III How do we entrust the processing, provision, transfer, and disclosure of your personal information
4 Your right to manage personal information
Five Protection of Minors
VI Explanation on third-party SDKs or similar application scenarios
7、 Cookies and related technologies (only applicable to the web end)
8 Changes to this policy
Nine How to contact us
One How do we collect your personal information
(1) Provide you with customer service or other user response functions
When you contact our customer service or use other user response functions (such as submitting after-sales applications, personal information protection complaints or suggestions, other customer complaints and demands), we may require you to provide necessary personal information to match and verify your user identity in order to ensure the security of your account and system. We may also keep your contact information (the other contact information you used when contacting us or provided to us voluntarily), your communication/call records and content with us, and other necessary information related to your needs, in order to contact you or assist you in resolving issues, or record the solutions and results of related issues.
(2) Provide you with message push notifications
When you use our product, we use the phone number you provided during registration to send SMS and push notifications about new versions or important operational messages of our product to your device. If you do not wish to receive these messages, you can cancel the push service at any time by replying to TD or the corresponding settings sent with it.
(3) View and maintain the operational status of the game
In order to facilitate your viewing of equipment and records in your account, maintain the normal operation of products/services and account security, and improve the gaming experience, we will collect and use your relevant operation information and game information in our game (including login status, battle information/status, success information, etc.), and can display it to you or other users or friends. But we will provide you with relevant permissions based on the specific situation of the game product, so that you can make corresponding settings on whether to display the aforementioned relevant information.
When you use our gaming services, we collect your game logs, including login logs, item logs, game match information, and friend history information, so that you can view your game history and use it for game operation analysis and security analysis to enhance your gaming experience.
(4) According to relevant laws, regulations, and national standards, we may collect and use your relevant information without seeking your authorization or consent in the following situations:
1.Necessary for the conclusion and performance of a contract to which you are a party;
2.Necessary for fulfilling statutory duties or obligations;
3.To respond to sudden public health emergencies or in emergency situations necessary to protect your or others' life, health, and property safety;
4.To carry out news reporting, public opinion supervision and other actions for the public interest, and to process your personal information within a reasonable range;
5.Process your self disclosed or other legally disclosed personal information within a reasonable range;
6.Other circumstances stipulated by laws and administrative regulations.
II How do we store your personal information
(1) Storage of personal information
Unless otherwise stipulated by laws, regulations or regulatory authorities, we will only store your personal information for the shortest period of time necessary for the purposes stated in this policy. If we terminate our services or operations, we will promptly cease the activity of collecting your personal information. At the same time, we will comply with relevant laws and regulations and notify you in advance. After terminating our services or operations, we will delete or anonymize your personal information, except as otherwise provided by laws, regulations or regulatory authorities.
The personal information collected and generated during our operations within the territory of the People's Republic of China is stored within China, except in the following circumstances:
1.There are clear provisions in laws and regulations;
2.Obtain your authorization and consent;
In response to the above situation, we will ensure compliance with national laws and regulations and relevant regulatory authorities, and provide sufficient protection for your personal information.
(2) Protection of Personal Information
We attach great importance to information security and have established a dedicated security team to take all reasonable and feasible measures to protect your personal information
1.Data security technical measures
We will adopt security measures that comply with industry standards, including establishing reasonable institutional norms and security technologies to prevent unauthorized access, use, and modification of your personal information, and to avoid data damage or loss.
Our services adopt various encryption technologies. For example, in some services, we will use encryption technology (such as SSL) to encrypt and store your personal information, and isolate it through isolation technology to protect your personal information.
When using personal information, such as information display and information association calculation, we will use various data anonymization techniques to enhance the security of information during use.
We will also adopt strict data access control and multi factor authentication technology to protect personal information and prevent data from being used in violation of regulations.
2. Other security measures we take to protect personal information
We have an industry-leading data security management system centered around data lifecycle, which enhances the security of the entire system from multiple dimensions such as organizational construction, system design, personnel management, and product technology. We manage and standardize the storage and use of personal information by establishing a data classification and grading system, data security management standards, and data security development standards.
We implement comprehensive security controls on data through information contact confidentiality agreements, monitoring, and auditing mechanisms.
We will also hold security and personal information protection training courses to enhance employees' awareness of security and their understanding of personal information protection policies and relevant regulations.
3. We only allow employees and partners who need to know this information to access your personal information, and have established strict access control and monitoring mechanisms for this purpose. We also require all personnel who may have access to your personal information to fulfill corresponding confidentiality obligations. If these obligations are not fulfilled, legal responsibility may be pursued or the cooperative relationship with may be suspended.
4.The Internet is not an absolutely secure environment, and the way of communication with other users such as e-mail, instant messaging, social software or other service software cannot be determined whether it is fully encrypted. We recommend that you use complex passwords when using such tools, and pay attention to protecting your information security. When communicating with third parties or purchasing goods and services through services, you inevitably need to disclose your information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your information properly and only provide it to others when necessary.
5.The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of the personal information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of personal information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.
6.Security incident handling
To address the potential risks of personal information leakage, damage, and loss, we have established multiple systems that clarify the classification and grading standards for security incidents and vulnerabilities, as well as corresponding processing procedures. We have also established an emergency response team for security incidents, which, in accordance with the requirements of security incident handling standards, initiates security plans for different security incidents, conducts stop loss, analysis, positioning, formulates remedial measures, and collaborates with relevant departments to trace and crack down on them. We also regularly organize internal training and emergency drills to enable our relevant staff to master the corresponding emergency response strategies and procedures.
After an unfortunate information security incident occurs, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you in accordance with legal requirements. We will also promptly inform you of the relevant information of the event through email, letter, phone, push notifications, and other means. If it is difficult to inform the information subject one by one, we will adopt a reasonable and effective way to publish an announcement. At the same time, we will proactively report the handling of information security incidents in accordance with regulatory requirements.
Please make sure to properly safeguard your account, password, and other identity elements. When you use the service, we will identify your identity through your account, password, and other identification elements. Once you disclose the aforementioned information, you may suffer losses and may have adverse effects on you. If you find that your account, password, and/or other identity elements may or have been leaked, please contact us immediately so that we can take appropriate measures in a timely manner to avoid or reduce related losses.
III Your right to manage personal information
(1) Query, copy, correct or supplement your personal information
After completing account registration and conducting reasonable and necessary identity verification, you can log in to your account at any time to view, copy, or modify account settings and information. If you find that the information is incorrect, inaccurate, or incomplete, you can modify your account information in your account settings to correct or supplement it, or raise objections and request us to make corrections or supplements through the contact information listed in this agreement, unless otherwise stipulated by laws and regulations.
If you wish to view, copy or modify your other personal information, or encounter difficulties in exercising the above rights, you can contact us through the methods listed in this agreement. We will complete the verification and processing within 15 days, except as otherwise provided by laws and regulations or as stated in this policy.
(2) Delete your personal information
In the following situations, you can log in to your account, delete your personal information in your account settings, or request us to delete your personal information through the contact information listed in this agreement, except where personal information has been anonymized or as otherwise provided by laws and regulations:
1.The processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose;
2.We have stopped providing products/services or the shelf life has expired;
3.You withdraw your consent;
4.We handle personal information in violation of laws, administrative regulations, or the provisions of this policy;
5.Other circumstances stipulated by laws and administrative regulations.
If you wish to delete your other personal information or encounter difficulties in exercising the above rights, you can contact us through the methods listed in this agreement, and we will complete the verification and processing within 15 days, except as otherwise provided by laws and regulations or this policy statement.
Please note that if the retention period stipulated by laws, administrative regulations, or other normative documents has not expired, or if it is technically difficult to delete personal information, we will cease processing other than storage and take necessary security measures until deletion or anonymization can be achieved.
(3) Cancel your account
Users who log in to the official website account: Complete account cancellation through the APP floating window - User Center - Cancel account (enter the real name authentication information when registering the account). You can also contact us through the contact information listed in this policy (see Article 9 for details) to request the cancellation of your account. After you voluntarily cancel your account, we will stop providing you with products/services, and your personal information will be deleted or anonymized. However, if the retention period stipulated by laws, administrative regulations or other normative documents has not expired, or if it is technically difficult to delete personal information, we will stop processing other than storage and taking necessary security protection measures until it can be deleted or anonymized.
Although we will not set unreasonable conditions or make additional requests to increase your obligations in the cancellation process, if canceling your account will affect your or others' legitimate rights and interests, such as goods to be received, paid but not yet expired services, etc., we will judge and inform whether to support your cancellation request based on your usage of the application services. Please refer to our prompt notification during the cancellation process for details.
We would like to remind you to carefully choose to cancel your account, as canceling your account will affect your normal use of the application or cause inconvenience to your future use of the application. Once your account is cancelled, it cannot be restored. Please backup all information and data related to your account before operation. We are not responsible for any adverse effects caused to you by your application to cancel your account.
If you register and log in to use our game products through the account provided by the intermodal channel, and if you have a need to cancel your account, you need to apply to the corresponding channel to cancel your account or revoke the authorization to log in to our game products.
(4) Change the scope of your authorization or revoke your authorization
Please understand that each business function often requires partial permissions to be enabled and necessary personal information to be collected in order to be implemented. Regarding the collection, use, and management of device permissions for your personal information. You can change the scope of your consent or revoke your authorization by deleting information in our specific products/services, changing privacy settings, and turning off device features in your browser or operating system.
You can revoke the device permissions you have granted through your mobile system permissions, or you can enable the relevant device permissions through this path.
Please understand that after you perform the above actions, we will no longer be able to provide you with the services corresponding to the withdrawal of consent or authorization, but it will not affect the personal information processing previously carried out based on your authorization.
If you wish to change or withdraw other consent that has already been authorized by you, you can contact us through the revocation method provided on the actual product interface or the contact information listed in this agreement and exercise your relevant rights.
4 Delete Account.
4.1 You can delete your account or delete certain personal information by logging into your game account. If you believe that any other personal information we process that you would like us to delete, please send an email to [e3lanotopia13@gmail.com ].
4.2 You can ask us to delete the personal information we hold about you if:
(a) you believe we no longer need to hold ithave such personal information;
(b) you believe that the personal information we hold about you is being unlawfully processed.
4.3 You can also exercise your right to restrict our processing of your personal information (as described below) when we consider your request.
4.4 We may need to retain personal information if data protection laws require us to retain personal information (for example, to defend legal claims or freedom of expression), but we will notify you if this is the case. If you ask us to remove a post that has been posted on the game service
If there is a reason to delete the personal information, we will take reasonable measures to try to tell the display of personal information or the provision of personal information
Other people also delete personal information.