Privacy Policy — Metzu Random Video Call

Last Updated: August 18, 2026

Metzu respects your privacy and is committed to protecting your information. This Privacy Policy explains what information Metzu ("Metzu", "we", "us", or "our") may collect, access, use, share, retain, and protect when you use the Metzu mobile application and its related services.

By using Metzu, you acknowledge the practices described in this Privacy Policy.

Information We Collect

- Information You Provide

When you use Metzu, you may voluntarily provide limited information to create and use your profile.

Depending on the features you use, this may include:

• Name or nickname: You may create a profile using a name or nickname.

• Friend requests: Information relating to friend requests or connections you initiate or receive.

• Chat messages: Messages or other text that you voluntarily send through the application.

• City selection: A city or location preference that you voluntarily select within the application.

Metzu does not require you to provide an email address or phone number to create your profile, unless this is introduced as a future feature.

Please do not voluntarily share sensitive personal information, passwords, financial information, phone numbers, email addresses, home addresses, or other private information with other users through the application.

- Camera and Microphone

Metzu requests access to your device's camera and microphone when necessary to provide video and audio communication features.

Camera and microphone access is used to:

• Enable video calls.

• Enable audio communication.

• Allow you to communicate with another user during a call.

• Provide features that require camera or microphone access.

Camera and microphone permissions are used only when the relevant feature requires them and in accordance with the permissions granted by you.

Metzu does not require camera or microphone access merely to create a basic profile.

- User-Generated Content and Communications

When you use Metzu's communication features, you may create or transmit content such as:

• Text messages or chat messages.

• Audio transmitted during a call.

• Video transmitted during a call.

• Profile information you choose to provide.

• Other content or interactions supported by the application.

This information is processed to provide communication and social features, maintain the service, enforce our rules, investigate abuse, and help protect users.

Because Metzu connects users with people they may not know, you should exercise caution when sharing information with other users.

- Device and Technical Information

When you use Metzu, we may automatically collect limited technical information about your device and use of the application, such as:

• Device model.

• Device manufacturer.

• Android version.

• App version.

• Language or regional settings.

• IP address.

• Network information.

• App configuration and settings.

• Crash logs.

• Diagnostics.

• Performance information.

• Other technical information required to operate and secure the application.

This information is used to:

• Operate the application.

• Diagnose technical problems.

• Detect crashes and errors.

• Improve application performance.

• Maintain security.

• Prevent abuse and fraud.

• Understand technical compatibility.

• Improve the reliability of Metzu.

- Device or Other IDs

Metzu and/or third-party services used by Metzu may process certain device or application identifiers.

Depending on the device, operating system, and services integrated into the application, these may include identifiers such as:

• Advertising ID.

• Firebase Installation ID, if Firebase services are used.

• App-related identifiers.

• Device or other technical identifiers made available by the operating system or integrated services.

These identifiers may be used for purposes such as:

• Advertising.

• Advertising measurement.

• Application functionality.

• Analytics and diagnostics.

• Security.

• Fraud and abuse prevention.

• Maintaining the reliability of the service.

We do not use persistent device identifiers for purposes that are inconsistent with applicable Google Play requirements.

Where an advertising identifier is available, advertising-related uses are handled in accordance with applicable Google Play and advertising platform requirements.

Google Play specifically categorizes advertising identifiers and Firebase Installation IDs under "Device or other IDs."

- Advertising Information

Metzu may use Google AdMob to display advertisements.

Depending on the configuration of the advertising services and your device settings, advertising providers may process information such as:

• Advertising ID.

• Device or other identifiers.

• IP address.

• Approximate location derived from technical information.

• App interactions.

• Advertising and performance information.

• Information necessary to deliver, measure, and improve advertisements.

Advertising providers may use this information to provide, personalize, measure, and improve advertisements, subject to applicable laws, user choices, and their own privacy policies.

For more information, please review:

Google Privacy Policy:
https://policies.google.com/privacy

Google AdMob Help and Privacy Information:
https://support.google.com/admob

Google's advertising policies require advertising purposes to use the Advertising ID when available rather than other device identifiers.

- Approximate Location

Metzu may process approximate location information when it is necessary for a feature you use or when such information is provided through an integrated third-party service.

For example, city-level or approximate location information may be used to support location-related functionality or advertising.

If Metzu does not request precise device location permission, Metzu does not intentionally collect your precise GPS location solely for the purposes described in this Privacy Policy.

You can manage applicable location permissions through your Android device settings.

How We Use Information

We may use information collected through Metzu for the following purposes:

• Enable video communication features 

• Connect users 

• Improve app performance 

• Display advertisements 

• Prevent abuse and fraud 

• Respond to customer support requests 

User Communications and Safety

Metzu is designed to allow communication between users who may not know each other.

Users are responsible for the information and content they voluntarily share with other users.

We may take reasonable measures to prevent abuse, fraud, harassment, inappropriate behavior, or violations of our Terms of Service.

Where applicable, Metzu may provide tools that allow users to report or block another user or report inappropriate content.

We may review information associated with reports or violations when reasonably necessary to investigate abuse, protect users, enforce our policies, or comply with legal obligations.

We do not guarantee that every inappropriate interaction will be detected or prevented.

Sharing of Information

We do not sell your personal information.

We may share or allow access to information with trusted service providers where necessary to operate Metzu.

These may include:

• Google Play Services for application and platform functionality.

• Google AdMob for advertising services.

• Firebase services, if integrated into Metzu, for analytics, diagnostics, crash reporting, notifications, authentication, or other application functionality.

• Hosting, infrastructure, security, analytics, or technical service providers that help us operate the application.

Third-party service providers may process information according to their own privacy policies and applicable contractual or legal requirements.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes.

• Respond to lawful requests from government authorities.

• Protect the rights, safety, or property of Metzu, our users, or others.

• Investigate fraud, security incidents, or abuse.

• Enforce our Terms of Service or other policies.

Third-Party Services

Metzu may use third-party services and software development kits (SDKs), including:

• Google Play Services.

• Google AdMob.

• Firebase services, if applicable.

• Other infrastructure or technical services required to operate the application.

Third-party services may independently collect or process information according to their own privacy policies.

We encourage users to review the privacy policies of these providers.

Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission, internet communication, or electronic storage is completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

Children's Privacy and Age Requirements

Metzu is intended for users 18 years of age or older.

We do not knowingly allow children under 18 to use the service.

Metzu is a random communication application that may connect users with people they do not know. Because of the nature of the service, users under 18 are not permitted to use Metzu.

If we become aware that a person under 18 has created or used an account, we may take appropriate action, including restricting or terminating access and deleting associated information where appropriate. For detailed information, please refer to Metzu Child Safety Standards Policy.

If you believe that a person under 18 is using Metzu, please report the user through the available reporting mechanism or contact us at sbhaktiit@gmail.com.

Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your information.

• Request information about how your information is processed.

• Object to or restrict certain processing where legally applicable.

• Withdraw consent where processing is based on consent.

• Contact us regarding privacy concerns.

You may also manage certain permissions, advertising settings, and device-level controls through your Android device settings.

Because Metzu does not require an email address or phone number for basic profile creation, some account-related communications may be handled through the application or the contact method described in this Privacy Policy.

International Data Processing

Depending on the services and infrastructure used to operate Metzu, information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards will be used for international transfers and processing of personal information.

Your Responsibility When Communicating With Other Users

Metzu allows users to communicate with other users through video, audio, and text.

You should not share information that you do not want another user to know.

This includes, for example:

• Phone numbers.

• Email addresses.

• Home addresses.

• Financial information.

• Passwords.

• Identification documents.

• Other sensitive personal information.

Metzu cannot control what another user may record, copy, screenshot, or otherwise retain outside the application.

Please use caution when interacting with people you meet through Metzu.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Metzu, our services, applicable laws, or our data practices.

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.

Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or data deletion, please contact us:

Email: sbhaktiit@gmail.com

App: Metzu – Random Video Call