Metropole is a self-managed building with no on-site manager or custodian [Manual]. Its operation relies on all residents to maintain a safe and well-kept environment [Manual].
Board President (John Ashenhurst): (360) 298-0214, johnashenhurst@rockisland.com [Hub].
Managing Agent (CWD Group - Lynda Kocir): (206) 706-8000, Metropole-Internal@cwdgroup.onmicrosoft.com [Hub, Board 2025]. Contact for dues, access fobs, lobby system, and real estate questions [Hub].
Emergencies (Police/Fire/Ambulance): Call 911 [Contacts, Manual].
Private Security (Praetorian Security): (253) 250-9737 for disturbances or intruders [Blog, Contacts].
Assessments: Monthly assessments are due on the first day of each month [Declaration].
Late Payments: Delinquent assessments (after the 5th day) incur late charges and interest, and can lead to a lien on your unit [Declaration, Rules and Regulations].
Initial Contribution: First purchasers pay a non-refundable contribution (equal to two times the estimated monthly assessment) to working capital [Declaration].
Insurance: The Association has master policies. Owners are strongly advised to purchase individual HO6 homeowner/renter insurance for personal property, relocation costs, and to cover the Association's deductible if found responsible for damages [Declaration, Rules and Regulations].
Your Responsibility: Owners are responsible for maintaining and repairing elements serving only their unit, including water heaters, fans, fireplaces, HVAC, appliances, and insulated thermopane windows [Declaration]. This also includes interior maintenance and redecorating [Declaration].
Water Heaters: Must be inspected annually if older than six years, and replaced after ten years [Rules and Regulations]. Failure to comply results in a $200 monthly fine [Rules and Regulations].
Alterations: Prior written Board approval is required for structural changes, hard surface flooring, or any modifications visible from the exterior [Rules and Regulations, Declaration]. Hard flooring requires specific sound insulation [Declaration, Rules and Regulations].
Working Hours: Noise-generating work is permitted Monday-Friday, 8:00 AM - 5:00 PM [Rules and Regulations]. Minor noisy work is allowed on weekends/holidays, 10:00 AM - 4:00 PM [Rules and Regulations].
No Tailgating: Do not allow unknown persons to follow you into the building or garage [Manual, Blog, Rules and Regulations]. Wait for the garage door to fully close [Manual, Blog].
Access Devices: Fobs, cards, and codes are obtained from CWD Group [Manual]. Keep codes confidential and report lost devices immediately [Manual].
Lobby Access: Visitors call residents via the lobby system, and residents grant remote access [Building, Manual]. Residents must meet their visitors in the lobby for elevator access [Manual].
Lockboxes: Outdoor lockboxes are prohibited. All lockboxes must be kept inside the lobby in approved locations [Newsletters].
Unit Safety: Always keep your unit door locked and valuables out of sight in your car [Manual].
Personal Items: Do not store personal effects in hallways, doorways, stairways, elevators, or other common areas [Rules and Regulations, Manual].
Smoking: Prohibited in all common areas (stairwells, hallways, parking garage) and within 25 feet of building entrances [Rules and Regulations]. Permitted on unit patios/decks and within units only if it doesn't disturb others [Rules and Regulations].
Noise: Quiet courtesy hours are 10:00 PM - 7:00 AM [Rules and Regulations]. Be mindful of noise, especially from hard flooring [Rules and Regulations, Newsletters].
Rooftop Deck: Hours: Mon-Thurs 8:00 AM - 10:00 PM; Fri-Sat 8:00 AM - 11:00 PM; Sun 10:00 AM - 10:00 PM [Rules and Regulations]. No smoking [Rules and Regulations]. Clean up after use [Rules and Regulations].
Pets: Max two domestic pets (cats/dogs) per unit [Rules and Regulations]. Pets must be leashed or carried in common areas [Rules and Regulations]. All pet feces and kitty litter must be bagged and placed in the garbage dumpster (not compost) [Rules and Regulations, Manual].
Waste & Recycling: Follow Seattle city ordinances [Rules and Regulations, Manual]. Flatten cardboard, do not put plastic bags in recycling [Rules and Regulations, Manual]. Hazardous waste and large items (furniture, remodeling debris) require off-site disposal by the owner [Rules and Regulations].
EV Charging: Level 1 EV charging outlets are available in the garage, with individual metering for billing [Newsletters].
Resources: The Metropole website (metropoleballard.com) and newsletters are key information resources [Newsletters]. An AI chatbot (Metropole.AI) is also being developed [Newsletters].