Last Updated: 20/08/2025
Introduction
Welcome to the Delhi Metro Sathi App ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.
We may collect the following types of information:
Location Data: Used for showing nearby stations, live metro location (approximate), and route planning. Location is accessed only with your permission.
Device Information: Such as device model, operating system, and app version for performance improvement and debugging.
Usage Data: Anonymous analytics (e.g., most used features, crash reports) to improve the app experience.
- Photos or media files
- Call logs or contact lists
- Browser history
- Device information
Information We Do Collect
Usage Data
We collect anonymous usage statistics to improve app performance and user experience, including:
- App feature interaction patterns
- Route search queries (without personal identifiers)
- App crash reports
- Performance metrics
This information is collected solely to enhance app functionality and user experience.
How We Use Information
The limited anonymous data we collect is used to:
- Provide app features such as live location and nearby station finder.
- Improve route suggestions
- Enhance app performance
- Fix technical issues
- Update station information
- Optimize user interface
Data Storage and Security
- All app functionality works offline
- No user data is stored on external servers
- Route calculations are performed locally on your device
- We don't share any data with third parties
Firebase Analytics
We use Firebase Analytics solely for:
- Understanding app performance
- Identifying technical issues
- Analyzing feature usage
- Crash reporting
Firebase Analytics data is anonymous and cannot be used to identify individual users.
Children's Privacy
Our app does not knowingly collect any personal information from children under 13 years of age.
Your Rights
You have the right to:
- Use the app without providing personal information
- Clear app cache and locally stored data
- Disable crash reporting through your device settings
- Request information about your data (though we don't collect personal data)
Changes to Privacy Policy
We may update this Privacy Policy occasionally. We will notify users of any material changes through app updates or in-app notifications.
Contact Us
If you have questions about this Privacy Policy, please contact us at: corexero28@gmail.com
Compliance
This app complies with:
- Information Technology Act, 2000 (India)
- Personal Data Protection Bill (India)
- Google Play Store Developer Policy
- Apple App Store Guidelines
Permissions
Our app requires only essential permissions:
- Internet access: For downloading metro updates
- Storage access: For saving offline metro data
Data Deletion
Since we don't collect personal data, there is no need for a data deletion process. Users can simply uninstall the app to remove all locally stored data.
For support or legal inquiries: corexero28@gmail.com
Disclaimer
While we provide metro-related information, we are not affiliated with Delhi Metro Rail Corporation (DMRC). For official information, please refer to DMRC's official channels.