To find your next meter reading date: Refer to the bill summary section on your billing statement, or go to your My Account homepage and refer to the "Account Details" section at the bottom of the page.

Meter read alerts: Click here to sign up for or to manage your text message and email notifications preferences. Toggle the "Meter Read Alerts" option on if you want to receive reminders when your opportunity to submit a meter reading arrives.


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Important: Submitting your own meter reading does not guarantee that it will be used. The determination to use your meter reading to generate or re-issue a bill will be at the sole discretion of Central Hudson.

Your meter tracks cumulative energy usage much like an odometer counts the number of miles driven on a car. We calculate your usage for a given period by calculating the difference between your previous and current meter readings.

Reminder: Be sure to note your meter's ID number when getting your reading. See the example below to help you locate the ID number on your meter. Each meter has a unique ID number. The location of the ID number on the meter varies depending on the meter manufacturer and model type.

Starting from left to right, observe on each dial where the position of the hand falls. If the hand falls between two numbers, choose the lower number, otherwise use the number at which the hand points directly. For example, the correct reading for the above 5-dial meter is 71189.

You will need to enter (or submit photos for) three readings: Display 4 (total kWh), Display 5 (peak) and Display 6 (off peak). The display number is indicated by the smaller two numbers on the left (see image below).

Our meter readers attempt to read your meter either monthly or bimonthly depending upon the established tariffs on file with each state. The chart below shows whether your operating company is on a monthly or bimonthly schedule.


On the months that your meter is not read, your bill is estimated, which typically is based on daily usage from the same period during the prior year. Any difference between your estimated usage and actual usage is automatically adjusted the next time your meter is read.

After the reading is obtained, it is entered into our computer system, which compares your reading with previous readings. If it is outside of the expected usage, the reading is flagged for closer examination by our Customer Accounting associates. Inaccurate estimated readings either are adjusted, or we obtain another reading.

To submit your reading, you must enter it within a three-day window, which is listed under the "Messages" section on your bill, the month before a scheduled estimation. We will use your actual supplied reading to calculate your bill only if it is entered within this window. If you enter a reading outside of this window, we will prorate your bill using the reading you provided.

At times, severe weather conditions or other unforeseen circumstances might prevent us from reading your meter. On the months your meter is not read, your bill is estimated. If you prefer not to receive an estimated bill, you can login to submit a meter reading online or call our Customer Care Center.

Your meter might be located inside or outside. If your meter is not mounted outside where the power lines come into your home, please check for your electric meter in your basement, laundry room, porch, garage, closet or attic.


If you live in an apartment building, duplex or other multiple-family dwelling, the meters for your building are grouped together in one place. Each meter should be labeled according to the unit it serves. Please make sure you read the correct meter. If the meters are not labeled, please check with your apartment manager or landlord to determine the correct meter for your dwelling.

If your meter has an electronic digital display, we do not recommend attempting to read this type of meter yourself. Many factors are involved in determining an accurate bill for you, and many of these factors cannot be entered through our website. Our meter readers attempt to read your meter either monthly or bimonthly depending upon the established tariffs on file with each state. View the Meter Reading Schedules above for more information.

You can read a mechanical load meter yourself. One type of load meter, shown here, has a large needle that moves along a calibrated scale around the meter face. The scale measures kilowatts (kW). The needle indicates the highest peak load since the meter was last read. As when reading the round dials, if the needle is between two marks the lower one is read. In this example, the needle registers 21 kW.


Another type of load meter has two large needles moving along a kilowatt scale. One needle indicates the highest 30-minute peak load since the last meter reading; the other needle, with a red tip, measures how much electricity is flowing into your home at the moment. As shown in this example, the load is currently 10.0 kW and the maximum 30-minute load was 18.5 kW. The load reading you would enter is 18.5.

This load meter uses three small dials, similar to the electric usage meter, to measure peak load. The vertical black line between the dials indicates the decimal point. Thus, this load meter reads 0.07 kW.

If you read the meter yourself, do not reset the load meter. Breaking the anti-tampering seal is not permitted and would be cause for an investigation by our company as to why the seal was broken. Our meter reader will reset your load meter and attach a new seal the next time he or she reads the meter.

You can read your own meters to help monitor your electric or gas energy use. During the heating season, your energy use should be compared to the number of heating degree days for the same time period; during the cooling season, compare your energy use to the number of cooling degree days.

You may also wish to contact your local utility companies for more information about reading your meter. If monthly information is good enough, your utility bills could have all the information you need. Just be sure the bills are based on actual, not estimated, meter readings, and be aware of when the meter was read, because the time period between readings can vary. Contact your local utility if you are uncertain about this.

The standard electric power meter is a clock-like device driven by the electricity moving through it. As the home draws current from the power lines, a set of small gears inside the meter move. The number of revolutions is recorded by the dials that you can see on the face of the meter. The speed of the revolutions depends on the amount of current drawn -- the more power consumed at any one instant, the faster the gears will rotate.

When reading an electric meter, read and write down the numbers as shown on the dials from right to left. When the pointer is directly on a number, look at the dial to the right. If it has passed zero, use the next higher number. If it has not passed zero, use the lower number. Record the numbers shown by writing down the value of the dial to your extreme right first and the rest as you come to them. Should the hand of a dial fall between two numbers, use the smaller of the two numbers.

Natural gas is commonly measured by the cubic foot, and you are billed by the thousands of cubic feet (MCF) or hundreds of cubic feet (CCF). You may also be billed by the therm, which is approximately the same as a CCF or 100 cubic feet. To measure the amount of electricity or gas that you use, the utility installs a meter between the incoming electric power or gas lines and the point of distribution at the house.

A gas meter is driven by the force of the moving gas in the pipe, and also turns faster as the flow increases. Each time the dial with the lower value makes one complete revolution, the pointer on the next higher value dial moves ahead one digit. 2351a5e196

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