❓ Frequently Asked Questions (FAQ)

Q1: Who can submit a case or apply?

• Anyone requiring case-related services or applying for a Case Executive position.
  
  

Q2: What documents should I upload?

• Clients: ID copy + documents supporting your case.
  
  

• Applicants: CV, certificates, ID, and any additional documents.
  
  

Q3: What file types are allowed for uploads?

• PDF, Word, JPG, PNG (max 10MB per file).
  
  

Q4: What happens after I submit the form?

• Your submission will be reviewed. You may receive an email or phone call for follow-up.
  
  

Q5: Can I edit my submission later?

• No. Please double-check your information before submitting.
  
  

Q6: Is my personal information safe?

• Yes. All information is confidential and only used for case management or recruitment purposes.