At Meraki Creative Residency, along with our affiliates and partners (hereinafter collectively referred to as “Meraki”, “we”, “our”, or “us”, we are committed to providing our guests, artists, and participants with enriching experiences in our retreats, residencies, and creative programs. We value your trust in us and strive to protect your personal information while delivering a superior level of service.
We recognize that privacy is important to our community, and this Privacy Policy explains how we collect, use, share, and safeguard your personal data when you interact with us—whether by visiting our property, participating in a residency program, attending a retreat, using our website or social media platforms, or filling out a registration form.
We are committed to protecting your information in compliance with applicable privacy and data protection laws.
1. Information We Collect
We may collect personal information such as:
Identity Information: Full name, date of birth, gender, nationality.
Contact Details: Address, email ID, phone number, emergency contact details.
Booking & Stay Information: Residency/retreat registration details, check-in/check-out dates, room preferences, dietary preferences, and special requirements.
Payment Information: Billing address, payment method, and transaction details (processed securely).
Lifestyle & Wellness Preferences: Information shared voluntarily regarding health, dietary, or wellness needs to personalize your experience.
Digital Information: IP address, device details, website browsing activity, social media interactions with our official pages.
2. How We Use Your Information
Your personal information may be used for:
Managing bookings, check-ins, and check-outs.
Facilitating wellness retreats, creative residencies, and event participation.
Personalizing your experience at Meraki based on your preferences.
Communicating important updates, confirmations, and offers.
Processing payments and maintaining accurate financial records.
Ensuring safety and well-being during your stay.
Improving our services, programs, and website.
Complying with legal obligations and regulations.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information. However, we may share information with:
Service Providers & Partners: For payments, logistics, or program facilitation.
Legal Authorities: If required under applicable law or for security reasons.
Affiliates: To improve guest services, marketing, and loyalty initiatives.
4. Data Security
We adopt reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security of your data.
5. Your Rights & Choices
As per applicable laws, you may have the right to:
Access, correct, or update your personal data.
Withdraw consent for certain data uses.
Request deletion of your personal data, subject to legal and contractual obligations.
Opt-out of marketing communications at any time.
6. Retention of Data
We retain personal information only for as long as necessary to provide services, comply with legal obligations, or for legitimate business purposes.
7. Third-Party Links
Our website, social media pages, or event communications may contain links to third-party websites. Meraki is not responsible for the privacy practices or content of such external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Updated policies will be posted on our website and available upon request.
9. Contact Us
For any concerns, queries, or requests regarding your personal information, you may contact us at:
Meraki Creative Residency
Village Kano, Chail, Himachal Pradesh, India
Email: merakicreativeresidency@gmail.com
Phone: +91 8091411886