Privacy Policy

Last Updated: January 01, 2024

INTRODUCTION

Meo Health [https://meohealth.com] ("our" "we" or "us") respect the

privacy and are committed to protect the personal information of our

Users ("user," "you," your" or "yours") when you visit or use Meo

Health [https://meohealth.com] (the "App"). We provide our App and

Services (hereinafter collectively, either "App" or "Services") to you

as under the following privacy policy (the "Policy").

PERSONAL INFORMATION WE COLLECT

In order to keep the App functional, we must process information about

you to operate, improve, modify, customize, support and market our

services. If you do not agree with this, then you can update/delete

your personal information: PROFILE/DELETE

The type of information that we collect depends on how you use our App

and Services. We require certain information to deliver to you, our

services, and without this, we will not be able to provide such

services to you. Our Services have optional features, which, if used

by you, require us to collect additional information to provide such

features. You will be notified of such collection, as appropriate. If

you choose not to provide the information needed to use a feature, you

will be unable to use the feature. Please carefully read the following

to understand what information we may collect:

 * When you use the App or register to the App, we may ask you to

provide certain information, including EMAIL, NAME, AGE, GENDER, SLEEP QUALITY, DIET

TYPE, EXERCISE ROUTINE. 

HOW DO WE COLLECT PERSONAL INFORMATION? 

INFORMATION PROVIDED BY YOU. 

You directly provide us with most of the

information we collect. You do this by filling out the registration

details on the App, linking accounts of other social networks to your

Meo Health [https://meohealth.com] account, completing application

forms, as well as by posting and sharing additional information

voluntarily.

INFORMATION WE COLLECT WHEN YOU USE THE APP. 

We collect technical information indirectly and automatically 

through our systems, which includes logging your operating 

system and software configuration. It's important to note that 

our App itself does not use cookies (which are small files sent 

to and from a web service to a user's device). However, third-party 

services integrated within our App, such as through WebViews, 

may use their own cookies. These cookies are managed by the third-party 

services and are not under our direct control.

Since we do not have a dedicated cookie policy (due to our App not using cookies directly), 

we recommend that you refer to the privacy policies of these third-party 

services for detailed information on their cookie usage.

INFORMATION WE COLLECT FROM OTHER SOURCES: In addition to the 

information collected directly by our App, we may also receive data from third-party

vendors and/or other commercially available sources. This includes:

Data provided by third-party vendors supplement the information we collect about you, 

by applicable laws. For example, we may receive information from advertising 

and marketing partners for campaign management and measurement, and 

from enrichment service providers to enhance and personalize your App experience.

For more detailed information on how we use data from these sources 

and their potential use of cookies, please see the following sections of this 

Policy: ANALYTICS and MARKETING AND BEHAVIORAL REMARKETING.

 HOW WE USE COLLECTED PERSONAL INFORMATION? 

All processing of your personal information will always be justified

by a "lawful ground" for processing, where relevant under applicable

laws. In the majority of cases, processing will be justified on the

basis that:

 * you, or in the case you are below the age of 16 or the age of

legal adulthood if different in your country, your parent or guardian

has provided consent for us to use your personal information for a

specific purpose; 

* the use of your personal information is necessary to perform a

contract or take reasonable steps to enter into a contract with you

(E.G. TO PROVIDE YOU WITH AGREEMENTS OR SERVICES WHICH YOU HAVE

PURCHASED); 

* the processing is necessary to comply with a relevant legal

obligation or regulatory obligation that you and/or we have (e.g.

fraud prevention); or 

* the processing is necessary to support our legitimate interests as

a business (e.g. to improve our services to you), subject to your

interests and fundamental rights and provided it is conducted at all

times in a way that is proportionate. 

We will use your personal information for the following purposes:

  * To create user accounts.

  * To provide support

* Generate health reports. 

  * To manage user orders.

  * To contact user.

 HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION? 

We retain personal information only for as long as is required to

fulfill the purpose for which it was collected and unless otherwise

stated for a period of: AS LONG AS THE USER HAS AN ACCOUNT WITH US.

Please note that some circumstances, we will retain your personal

information for longer periods of time. We will retain personal

information for the following purposes:

 * as long as it is necessary and relevant for our operations, e.g.

as long as is necessary to provide services, etc.; and 

 * in relation to personal information to comply with applicable

laws, prevent fraud, troubleshoot problems, assist with any

investigation, enforce our App terms and take other actions as

permitted by law. 

 CHILDREN UNDER THE LEGAL AGE OF ADULTHOOD 

Our services are not directed to children under the age of thirteen,

or any as such age relevant to Applicable Laws in your jurisdiction,

and we do not knowingly collect personal information from children

under the age of thirteen, or sixteen, through our Services. We

encourage parents and legal guardians to help enforce our Privacy

Notice by instructing children under the age of thirteen not to

download or use our online services.

Should we learn we have collected or received personal information

from a child under 13 or any such age relevant to Applicable Laws in

your jurisdiction, we shall delete that personal information

immediately and if we shall have a reasonable doubt that the consent

given is not truthful regarding the age of the user, we reserve

ourselves the right to immediately suspend the access to the App

giving notice of the reasons. If you believe we might have any

information from or about a child under 13 or 16, or if you are a

parent or guardian concerned that we may have collected information of

your child, please contact us immediately at HELLO@MEOHEALTH.COM.

 SHARING PERSONAL INFORMATION WITH THIRD PARTIES 

We do not sell or rent your personal information to third parties for

their marketing purposes without your explicit consent.

We share your personal information with third parties as under:

 * We share personal information with service providers that provide

us with services for the purpose of operating the App and opening and

operating your account. Consistent with applicable legal requirements,

we take commercially reasonable steps to require third parties to

adequately safeguard your personal information and only process it in

accordance with our instructions; 

 * We share personal information to law enforcement agencies, public

authorities or other parties, if we believe we are required to do so

by law, or that doing so is reasonably necessary to comply with our

legal obligations; 

 
* Personal information will also be disclosed if we go through a

business transition such as a merger, sale, transfer of all or a

portion of Meo Health [https://meohealth.com] 's assets, acquisition,

bankruptcy or similar event. In the event that we sell any business or

assets, we will disclose your data to the prospective buyer. If we or

substantially all of our assets are acquired by a third party,

information held by us about our users will be one of the transferred

assets. 

Please note, when you publish your information and/or share your data

with other Users, we try to maintain the standards of all users, but

we do not take responsibility over the actions of other users.

 WHERE WE STORE YOUR PERSONAL INFORMATION 

We may store your data manually or electronically. Any data stored

electronically will be stored in secure servers, and any data stored

manually will be stored in our premises within the CANADA.

Unfortunately, the transmission of information via the internet is not

completely secure. Although we will do our best to protect your

personal data, we cannot guarantee the security of data transmitted to

us and any transmission is at your own risk.

DO NOT TRACK 

Our app does not recognize or respond to browser initiated Do Not Track 

signals, as our app does not track users across the web. This is because 

Do Not Track is a concept designed for websites and 

not applicable to mobile apps.

ANALYTICS: 

We use the information from www.Heap.io, https://www.heap.io/privacy

In order to assemble statistics regarding usage of our App as well as to help us understand how users

engage with our App on an individual and aggregate basis in order to

improve it; to help with customer service needs (such as

troubleshooting issues that users report to us); and for research and

analytical purposes such as service performance; customer behavior and

common navigation through the App.

We do not share our App traffic data with any third party for any

purpose unless required for legal reasons such as meeting applicable

laws, regulations, legal processes, or enforceable governmental

requests and/or unless you have given an explicit consent to allow us

to do so; enforcing applicable terms of service; detecting,

preventing, or otherwise addressing fraud, security, or technical

issues; protecting against harm to the rights, property or safety of

our Company, our Customers, or the public as required or permitted by

law.

If you'd like to opt-out or If you'd like to obtain a copy of your

data, make a correction, or have it erased, please contact us in any

way convenient for you in the CONTACT US section.

 DISCLAIMERS: 

 ADS AND EXTERNAL LINKS 

Please note that the App may contains links to third party Apps and

advertisements, and if you link to a third party App from the App, any

data you provide to that App and any use of that data by the third

party are not under the control of Meo Health [https://meohealth.com]

and are not subject to this Policy. You should consult the privacy

policies of each App you visit. This Policy applies solely to personal

information collected by our App. If you upload content, including

personal information, to a social network and then tag the App, your

submission will be subject to that social network's terms of use and

privacy policy, even where you post on an official Meo Health

[https://meohealth.com] page on the social network. We do not have

control over these terms of use and privacy policies and have not

reviewed their adequacy. You should therefore review these before

submitting any personal information.

 HEALTH, MEDICAL AND NUTRITIONAL CONTENT

If the App offers medical, fitness and nutritional information and

content, you should not rely on this information as a substitute for,

nor does it replace, professional advice, diagnosis or treatment.

Should you have any concerns, or questions about your health, fitness

or nutrition, you should always consult with a physician, an expert, a

health care, fitness or nutrition professional.

Not under any circumstance, should you avoid, delay or otherwise

disregard seeking or obtaining professional advice because of

something you may have read or seen on the App.

Please note that the App only may offers medical, and

nutritional information content as a free journalistic-blogging

content and does not constitute a medical help provider whatsoever nor

it solicits the use and/or purchase of medical devices or

pharmaceutical product, unless they are of "free sale" category and do

not require any special license or authorization.

INCORRECT CONTENTS 

We take reasonable steps to ensure the accuracy of the information

provide on the App and on the external link in this policy listed.

However, the information is provided "as is" without any warranty of

guarantee of any kind. Under no circumstance should you rely on the

accuracy of information given on the App.

We take no responsibility or liability for the accuracy, content,

completeness, reliability or legality of the information and contents

contained on this App.

 SECURITY 

We maintain reasonable administrative, technical and physical

safeguards in an effort to protect against unauthorized access, use,

modification and disclosure of personal information in our custody and

control, including only providing access to personal information to

employees and authorized service providers who require such

information for the purposes described in this Privacy Policy.

 RIGHTS OF EU USERS 

Under applicable EU regulation, in short, you have the following

rights in respect of your personal information:

1) The right to be informed;

2) The right of access;

3) The right to erasure;

4) The right to rectification;

5) The right to restrict processing;

6) The right to data portability;

7) The right to object, and

8) Rights in relation to automated decision making and profiling.

Under applicable EU regulation, in detail, you have the following

rights in respect of your personal information:

 * to obtain a copy of your personal information together with

information about how and on what basis that personal information is

processed; 

* to rectify inaccurate personal information; 

* to erase your personal information in limited circumstances where

(a) you believe that it is no longer necessary for us to hold your

personal information; 

(b) we are processing your personal information

on the basis of legitimate interests and you object to such

processing, and we cannot demonstrate an overriding legitimate ground

for the processing; 

(c) where you have provided your personal

information to us with your consent and you wish to withdraw your

consent and there is no other ground under which we can process your

personal information; 

(d) where you believe the personal

information we hold about you is being unlawfully processed by us; 

  * to restrict processing of your personal information where: (a) the

accuracy of the personal information is contested; (b) the processing

is unlawful but you object to the erasure of the personal information;

(c) we no longer require the personal information for the purposes for

which it was collected, but it is required for the establishment,

exercise or defense of a legal claim or (d) you have objected to us

processing your personal information based on our legitimate interests

and we are considering your objection; 

  * to object to decisions which are based solely on automated

processing or profiling; 

  * where you have provided your personal information to us with your

consent, to ask us for a copy of this data in a structured,

machine-readable format and to ask us to share (port) this data to

another data controller; or 

  * to obtain a copy of or access to safeguards under which your

personal information is transferred outside of the EEA. 

In addition to the above, you have the right to lodge a complaint with

a supervisory authority for data protection.

We will ask you for additional data to confirm your identity and for

security purposes, before disclosing data requested by you. We reserve

the right to charge a fee where permitted by law. We will decline to

process requests that jeopardize the privacy of others, are extremely

impractical, or would cause us to take any action that is not

permissible under applicable laws. Additionally, as permitted by

applicable laws, we will retain where necessary certain personal

information for a limited period of time for record-keeping,

accounting and fraud prevention purposes.

The owner and Data controller is MEO HEALTH [https://meohealth.com]

 SPECIFIC PROVISIONS FOR CALIFORNIA RESIDENTS 

This section of the Policy applies to you, if you are a California

resident.

We have collected the following categories of personal information

from Users:

  * Information that you chose to upload or otherwise provided by you

which may include: (i) Identifiers and personal information, such as

name, online identifiers, email addresses. 

  * Information we collect when you use the App, including (i)

Identifiers and personal information, such as online identifiers.

  * Inferences drawn from any of the information identified above to

create a profile about you. 

  * We obtain personal information listed above from third party

sources, as detailed in this Policy. 

We use the personal information that we collect or receive for the

business purposes as described above under the Section titled "HOW DO

WE USE THE INFORMATION COLLECTED?".

We disclose personal information to third parties for business

purposes as described above under the Section titled "Sharing Personal

Information with Third Parties" in the Policy. In the preceding twelve

(12) months, we have disclosed all the categories of personal

information detailed above for business purposes.

As previously mentioned in this Policy, we do not sell (as such term

is defined in the CCPA) personal information and will not sell it

without providing Users with a right to opt out.

You are entitled to the following specific rights under the CCPA in

relation to personal information related to you:

  * You have a right to request that we will disclose certain

information to you about our collection and use of personal

information related to you over the past 12 months. After verifying

your request, we will disclose to you: (i) the categories of personal

information that we collect about you; (ii) the categories of sources

from which the personal information is collected; (iii) the purposes

for collecting, using, or selling that personal information; (iv) the

categories of personal information that we disclosed for a business

purpose or sold, and the categories of third parties to whom we

disclosed or sold that particular category of personal information;

(v) the specific pieces of personal information that we have collected

about you; (vi) if we disclosed your personal information for a

business purpose, the categories of personal information we have

disclosed; (vii) if we sold your personal information, the categories

of personal information we have sold. 

  * You have a right to request that we delete personal information

related to you that we collected from you under certain circumstances

and exceptions. 

  * You also have a right not to be discriminated against for

exercising your rights under the CCPA. 

To make such requests, we kindly ask that you contact us at

HELLO@MEOHEALTH.COM.

We will verify your request using the information associated with your

account, including email address. Government identification may also

be required.

A request for access can be made by you only twice within a 12-months

period. Any disclosures that we provide will only cover the 12-months

period preceding receipt of your request. We do not charge a fee to

process or respond to your verifiable User request unless it is

excessive, repetitive, or manifestly unfounded. If we determine that

the request warrants a fee, we will inform you of the reasons for such

decision and provide you with a cost estimate before processing

further your request.

 UPDATING PERSONAL INFORMATION 

We take steps to ensure that the personal information we collect is

accurate and up to date, and we provide you with the opportunity to

update your information through your account profile settings. In the

event that you believe your information is in any way incorrect or

inaccurate, please let us know immediately. We will make sure we

investigate the matter and correct any inaccuracies as quickly as

possible where necessary or give you ways to update it quickly or to

delete it - unless we have to keep that information for legitimate

business or legal purposes. When updating your personal information,

we will ask you to verify your identity before we can act on your

request. If for any reason you have a problem with deleting your

personal information, please contact us at HELLO@MEOHEALTH.COM and we

will make reasonable efforts to delete any such information pursuant

to any applicable privacy laws.

You can review and change your personal information in the app: PROFILE/DELETE

CONTACT US 

To exercise any of your rights in connection with your personal

information, we kindly ask that you please contact us at

HELLO@MEOHEALTH.COM .

If you have any questions (or comments) concerning this Policy, please

email our team at HELLO@MEOHEALTH.COM, and we will make an effort to

reply within a reasonable timeframe.

For the purposes of GDPR (Article 27), you may contact our EU

representative and Data Protection Officer: MEO HEALTH

[https://meohealth.com]

CONTACT US

For any questions or queries regarding this Privacy Policy, please

feel free to contact us:

HELLO@MEOHEALTH.COM