Frequently Asked Questions

1. What services are available at men's clinic Soweto?

We offer a comprehensive range of services, including specialized care for sexual health issues like erectile dysfunction and low libido, confidential STI testing, prostate health screening, male medical circumcision, and general health services for chronic conditions like diabetes and hypertension.

2. Do I need to book an appointment?

No, most of our consultations are on a walk-in, first-come, first-served basis. This allows you to visit at your convenience without the need for a prior booking.

3. Is my visit confidential?

Yes, all information and consultations are strictly confidential. We are committed to protecting your privacy and ensuring a discreet and comfortable environment.

4. What are your operating hours?

Our clinics typically have extended hours to accommodate your schedule, often open from early morning to late afternoon on weekdays and with weekend hours to provide flexibility.

5. Do you accept medical aid?

Yes, we accept most major medical aid plans. We also accommodate cash, debit, and credit card payments.4 We will provide you with a statement so you can claim a refund from your medical aid if necessary.5

6. How much does a consultation cost?

The cost of a consultation can vary depending on your specific needs and medical aid plan. We strive to provide affordable care and will discuss all costs with you upfront.

7. Can I get treated for STIs at the clinic?

Yes, we provide confidential and comprehensive testing, counseling, and treatment for a wide range of sexually transmitted infections (STIs).

8. Are your doctors experienced in men's health?

Yes, our medical team consists of doctors and clinicians with specialized experience in men's health issues, ensuring you receive expert and up-to-date care.

9. Do you offer services for low testosterone?

Yes, we diagnose and treat low testosterone levels. Our services include blood tests to confirm a diagnosis and a variety of treatment options to manage symptoms like fatigue, low libido, and muscle loss.

10. Do your staff speak local languages?

Yes, we understand the importance of clear communication. Our doctors and staff are proficient in multiple local languages, including isiZulu, seSotho, and isiXhosa, to ensure you feel comfortable and understood during your visit.