Welcome to the MemoVault support page. We're here to help you make the most of your journey in connecting with your future self.


## Frequently Asked Questions


1. **How do I create a new memo?**

   Tap the "+" button on the home screen and follow the prompts to compose your message, set the unlock time, and add any photos.


2. **Can I edit a memo after it's been locked?**

   Once a memo is locked, it cannot be edited to maintain the integrity of your future message. However, you can delete it if necessary.


3. **What happens if I change my phone?**

   MemoVault uses CloudKit, so your memos will sync across all your devices signed in with the same Apple ID.


4. **How do notifications work?**

   You'll receive a notification when a memo becomes available to read. Ensure notifications are enabled for MemoVault in your device settings.


5. **Can I set recurring memos?**

   Currently, MemoVault doesn't support recurring memos. Each memo needs to be created individually.


6. **Is my data secure?**

   Yes, your memos are encrypted and stored securely using Apple's CloudKit framework.


## Troubleshooting


- **App not syncing:** Ensure you're signed in to iCloud and have a stable internet connection.

- **Notifications not working:** Check your device's notification settings and ensure MemoVault has permission.

- **Can't upload photos:** Verify that MemoVault has permission to access your photos in your device settings.


## Contact Us


If you're experiencing issues not covered here or have suggestions for improving MemoVault, please contact me, note this can also be done through the app in the contact me section:


Email: nathan.woolmore@icloud.com


We aim to respond to all inquiries within 48 hours.


## App Version


Please include your current app version when reporting issues. You can find this information inside the MemoVault Settings > About.


Thank you for using MemoVault. We're excited to be part of your journey in connecting with your future self!