Effective Date: June 14, 2026

• A booking is confirmed only after the required deposit or payment has been received.

• Dates and time slots are not reserved until confirmation is issued by Memoria.

• Customers must provide accurate booking details and notify us of any changes as early as possible.

• Changes or rescheduling requests are subject to availability.

• Customers are responsible for ensuring suitable access and requirements for service delivery where applicable.

Effective Date: June 14, 2026

• Deposits are non-refundable unless otherwise agreed in writing.

• Cancellation requests must be submitted directly to Memoria.

• Rescheduling requests are subject to availability.

• Approved refunds, if applicable, will be processed within a reasonable timeframe.

• Memoria reserves the right to refuse refund requests that fall outside this policy.

Effective Date: June 14, 2026

Memoria respects your privacy.

We may collect information such as:

• Name

• Email address

• Phone number

• Booking or event details

Your information is used only to:

• Process bookings and inquiries

• Provide customer support

• Deliver our products and services

We do not sell or rent personal information to third parties.

By using our website and services, you consent to this Privacy Policy.