Last updated: May 18, 2026
Memmy is an interactive reading application designed for children and families. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and what rights users may have in relation to that information.
If you have any questions about this Privacy Policy or about how data is handled in Memmy, you can contact us at:
info.memmy@gmail.com
1. Who We Are
Memmy is a mobile application that provides interactive, illustrated, and bilingual stories, including content in French and Arabic. The app is designed to support a family-friendly reading experience and may include free content, premium content, in-app purchases, and subscriptions.
2. Information We Collect
Depending on how Memmy is used, we may collect the following categories of information:
Account Information
- Email address
- Display name or full name
- User account identifier
Authentication Information
- Information related to sign-in with email and password
- Information related to supported third-party sign-in methods
Usage Information
- Reading progress
- Unlocked or purchased content
- Interactions with app features
- Account access status
Purchase and Subscription Information
- Information needed to verify in-app purchases and subscriptions
- Purchase status
- Purchased story access
- Subscription status and entitlement status
Technical and Device Information
- Device or installation identifiers
- Security-related identifiers
- App performance and crash information
- Technical logs necessary for security, fraud prevention, and service reliability
Security Information
- Information used to protect the service, verify access, limit abuse, and enforce device access rules
We do not intentionally collect precise GPS location, address book contacts, personal photos, microphone recordings, or camera data as part of the normal use of the app.
3. How We Collect Information
We collect information:
- directly from users or parents when an account is created or used;
- automatically when the app is used;
- from service providers and platform services required for app functionality, security, purchases, and infrastructure.
4. How We Use Information
We use information for the following purposes:
- to create and manage user accounts;
- to authenticate users securely;
- to provide access to stories, content, purchases, and subscriptions;
- to remember reading progress and library state;
- to verify and restore purchases;
- to maintain app security and prevent abuse;
- to detect, investigate, and fix crashes or technical issues;
- to communicate important account-related or service-related emails;
- to comply with legal obligations;
- to protect the integrity of the service and our users.
5. Account and Email Communications
If you create an account, we may use your email address to:
- verify your email address;
- send password reset messages;
- send important account or security-related notices;
- support account recovery and authentication.
These emails are service and security communications. Memmy does not use in-app advertising.
6. In-App Purchases and Subscriptions
Memmy may offer paid stories, premium access, and subscriptions. Payments on Android are processed through Google Play. Memmy does not directly store full payment card details.
We may process limited purchase-related information in order to:
- verify purchases;
- unlock purchased content;
- restore content access;
- manage subscription status;
- prevent fraud and abuse related to purchases.
7. Security, Fraud Prevention, and Device Access Controls
To protect the app and its content, Memmy may use technical identifiers associated with an installation or device. These may be used to:
- limit the number of devices associated with an account;
- detect suspicious or abusive activity;
- enforce access rules;
- secure premium content and account functionality.
8. Third-Party Services and Processors
Memmy relies on third-party service providers necessary for app functionality and infrastructure. These may include:
- Firebase Authentication
- Cloud Firestore
- Cloud Functions
- Firebase Storage
- Firebase Crashlytics
- Firebase App Check
- Google Play Billing
- Google Play Developer and related platform services
These providers may process information on our behalf only to the extent necessary to provide their services.
9. Technical Diagnostics and Crash Reporting
To improve reliability and stability, Memmy may collect technical diagnostics and crash-related data. This information may include device, operating system, app version, and technical error context needed to diagnose and resolve issues.
This information is used for app stability, maintenance, and security, not for advertising.
10. Children and Family Use
Memmy is designed for family use and for children’s reading experiences under adult guidance. Account creation, purchases, and account management should be handled by a parent, guardian, or responsible adult.
We do not intend to knowingly collect personal information directly from children without appropriate adult involvement. If you believe that a child has provided personal information inappropriately, please contact us at info.memmy@gmail.com and we will review the request.
11. How We Share Information
We do not sell personal information.
We may share limited information only in the following situations:
- with service providers that support the app’s infrastructure and functionality;
- with purchase and payment platform providers;
- where required by law, legal process, or governmental request;
- where necessary to protect our rights, users, systems, or service integrity.
12. Data Retention
We retain information for as long as reasonably necessary to:
- provide the service;
- maintain accounts and access rights;
- manage purchases and subscriptions;
- support security, fraud prevention, and technical operations;
- comply with legal obligations;
- resolve disputes and enforce our terms.
When information is no longer needed, we may delete it, anonymize it, or retain only what is required for legal, security, or operational reasons.
13. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
14. International Data Transfers
Our service providers may process data in countries outside a user’s country of residence. By using Memmy, you understand that data may be hosted or processed on international infrastructure used by our service providers, including cloud-based systems.
15. User Rights
Depending on applicable law, users may have rights such as:
- the right to access personal information;
- the right to request correction of inaccurate information;
- the right to request deletion of certain information;
- the right to request restriction of certain processing;
- the right to object to certain processing where applicable.
To make a request, contact:
info.memmy@gmail.com
We may request reasonable information to verify identity before processing a request.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the app, our practices, or legal requirements. The updated version will include a revised “Last updated” date at the top of this page.
If required, we may provide additional notice of significant changes.
17. Contact
If you have questions about this Privacy Policy or about how Memmy handles data, please contact:
info.memmy@gmail.com