Effective Date: October 9, 2026
Last Updated: October 9, 2026
Application: Mela
Android Package Name: com.melalive.app
Developer: Tsegaye Abewa
Privacy Contact: abewatsegaye16@gmail.com
Welcome to Mela ("Mela", "we", "our", or "us").
Mela is a live-streaming and social communication platform that allows users to broadcast live video, watch other users' live streams, participate in live chats, exchange private messages, follow other users, and receive notifications.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the Mela mobile application and any associated web services.
By using Mela, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for particular data processing activities, we will request that consent separately.
The information we collect depends on the features you use, the permissions you grant, and your interactions with Mela.
When you create a Mela account, we collect the following information:
Display name: The name displayed on your profile.
Username: Your chosen username or unique identifier.
Email address: Used for registration, email verification, account-related communication, and account recovery where supported.
Authentication information: Our deployed backend handles account registration and authentication. If you register using an email address and password, your credentials are processed by our authentication system. Passwords should be securely hashed and must not be stored in plaintext.
Mela also supports Google sign-in. When you use this option, Google may provide authentication information and account details according to the permissions you authorize. Our backend processes the information needed to authenticate you and manage your Mela account.
We use authentication information to create accounts, verify email addresses, protect account access, and provide the app's features.
When you use Mela's social features, we may process:
Profile information you provide.
Accounts you follow or unfollow.
Your followers and following lists.
Interactions with other users and their content.
Information associated with your livestreams and participation in other livestreams.
Some profile information and social activity may be visible to other users, depending on the feature and its settings.
Mela allows users to create live video streams and allows other users to join and watch those streams.
When you create or join a livestream, information may be processed to provide real-time audio and video communication, including:
Live audio and video transmitted during the session.
Your account identifier and role in the livestream.
Livestream titles and other metadata you provide.
Participant identifiers, session information, and connection metadata.
Technical information needed to establish and maintain a livestream.
Mela uses LiveKit and Agora technologies to support real-time communication.
Mela livestreams are intended to be transmitted live and are not recorded or stored by Mela as part of its normal livestreaming functionality. However, technical metadata may be processed to operate the service. Other participants may independently record, capture, or redistribute a livestream using their own devices or tools. Mela cannot guarantee that viewers will not make such recordings.
Please avoid sharing sensitive personal information during a livestream.
Mela supports public livestream chat and private messaging.
Depending on the features you use, we may process:
The contents of messages you send.
Sender and recipient identifiers.
Message timestamps and delivery status.
Related conversation and communication metadata.
Public livestream chat may be visible to other participants in the stream. Private messages are intended for the relevant conversation participants, but authorized systems and service providers may process message data to deliver and operate the messaging service.
Unless we explicitly state otherwise, do not assume that private messages or livestreams use end-to-end encryption.
Mela uses Firebase services to support notifications.
We may process device or notification tokens, account identifiers, notification preferences, and delivery-related information to send relevant notifications, such as updates related to livestreams, follows, messages, or other account activity.
You can manage notification permissions through your device settings. Disabling notifications may prevent you from receiving certain updates.
Our backend infrastructure and integrated service providers may process technical information required to operate and secure Mela. Depending on the actual configuration, this may include:
IP address and connection information.
App version, device type, and operating system information.
Authentication, access, and server logs.
Connection quality, livestream session events, and technical diagnostics.
Error reports and information used to troubleshoot service failures.
We use such information only for purposes consistent with this Privacy Policy and applicable law.
We use information for the following purposes:
Creating, verifying, and managing user accounts.
Authenticating users and maintaining account security.
Providing livestream creation, viewing, and participation features.
Delivering public chat and private messages.
Enabling following and unfollowing features.
Sending notifications and account-related communications.
Storing and retrieving profile information and other supported content.
Maintaining service availability, reliability, and performance.
Detecting spam, abuse, fraud, security incidents, and violations of our rules.
Responding to support requests and resolving technical problems.
Meeting applicable legal obligations and enforcing our terms and policies.
We do not use personal information for purposes incompatible with this policy without providing any additional notice or obtaining consent where required.
Mela uses third-party technology and backend infrastructure to provide its services.
Mela uses Firebase for email verification support, storage, and notifications, according to the features currently implemented.
Firebase may process information necessary to support these services. For example, notification services may process device notification tokens, while storage services may process files uploaded to or retrieved by Mela.
Mela's primary account registration and authentication are handled by our deployed backend, rather than Firebase Authentication, according to the current implementation.
Google Privacy Policy: https://policies.google.com/privacy
Firebase Privacy and Security: https://firebase.google.com/support/privacy
Mela integrates LiveKit and Agora technologies for live audio/video communication and related real-time functionality.
Depending on which service handles a particular feature, these providers may process information such as audio/video streams, session identifiers, participant identifiers, connection metadata, and technical information needed to establish and maintain real-time communication.
The information processed, the applicable storage arrangements, and the retention periods depend on the service configuration and features enabled by Mela.
LiveKit Privacy Policy: https://livekit.io/legal/privacy-policy
Agora Privacy Policy: https://www.agora.io/en/privacy-policy/
Mela operates a deployed backend that handles account registration, authentication, and application requests.
Depending on the features you use, the backend may process account information, usernames, email addresses, social relationships, messages, livestream metadata, and other information needed to operate the platform.
The backend may also process technical logs and connection information for service operation, troubleshooting, and security.
Access to information is restricted according to the security controls implemented in the application and backend infrastructure.
We may disclose information in the following circumstances:
With other Mela users: Profile information, usernames, public livestreams, public chat messages, and social activity may be visible to other users according to the relevant feature.
With service providers: We share or transmit information to Firebase, LiveKit, Agora, our backend infrastructure providers, and other providers where necessary to deliver the features you request.
For safety and security: Information may be reviewed or disclosed when reasonably necessary to investigate abuse, enforce our rules, protect users, or respond to security incidents, subject to applicable law.
For legal reasons: We may disclose information where required by law, valid legal process, or an applicable legal obligation.
For organizational changes: If Mela or its associated business undergoes a merger, acquisition, restructuring, or asset transfer, information may be transferred as part of that process, subject to applicable legal requirements and appropriate safeguards.
We do not sell personal information for money. Any additional sharing, advertising, or analytics practices will be disclosed as applicable to the actual services and integrations we use.
Mela allows users to broadcast live content and communicate with others.
You are responsible for the content you choose to share through livestreams, chats, profiles, and other interactive features.
Content shared in a public livestream or public chat should be treated as information that may be seen or captured by other participants. Other users may copy, record, screenshot, or redistribute content outside Mela.
Please avoid sharing passwords, financial credentials, private contact information, or other sensitive personal information in public content.
We may take appropriate action regarding content or accounts that violate applicable laws or Mela's terms and community rules.
We use backend infrastructure and third-party services to store, transmit, and process information needed to operate Mela.
We take reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, and misuse.
Depending on the relevant system, safeguards may include access controls, authenticated connections, restricted administrative access, and secure transmission protocols.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Users should protect their login credentials and notify us if they suspect unauthorized access to their accounts.
We retain personal information only for as long as reasonably necessary to provide Mela's services, maintain accounts, support communications, protect service security, resolve disputes, and meet applicable legal obligations.
Mela transmits livestream audio and video in real time and does not record or store livestreams as part of its normal functionality. Information such as session metadata or technical logs may still be processed or retained where necessary for service operation and security.
Account information, private messages, profile information, and uploaded files may remain stored according to the applicable system and retention practices until deleted or no longer needed, subject to legal and security requirements.
You may request the deletion of your Mela account and associated personal information by following the account deletion process provided in the app or by contacting us using the details below.
Account deletion method: there is way of account deletion with in app Profile -> setting and there is delete account by requesting the password to confirm the deletion intention. and ther
When we receive and verify a valid deletion request, we will process it in accordance with applicable law and our retention obligations.
Some information may need to be retained for a limited period where required or permitted by law, for security purposes, to resolve disputes, or to comply with legal obligations.
Uninstalling Mela does not necessarily delete your account or information stored on our systems.
If Mela permits account creation, users must have access to an appropriate account deletion mechanism. Where required by Google Play, we will also provide an accessible web-based account deletion request option.
Mela is intended for users aged 18 and above
Mela is not intended for children below the minimum age specified by our service rules or applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
If we become aware that we have collected personal information from a child in circumstances where collection is not permitted, we will take appropriate steps to investigate and address the situation, including deletion where required by law.
If you believe a child has provided personal information in violation of this policy, please contact us.
Depending on your location and applicable law, you may have rights to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Object to or request restrictions on certain processing.
Withdraw consent where processing is based on consent.
Raise a complaint with an appropriate data protection authority.
You can manage notification permissions through your device settings. You may also choose what information to share in public livestreams and chats.
To exercise applicable privacy rights, contact us using the information in the Contact Us section.
Our service providers and backend infrastructure may process or store information in countries other than the country in which you reside.
Where international transfers occur, we will take measures required by applicable data protection law to protect personal information.
The specific countries and safeguards depend on the hosting locations, provider configurations, and services used by Mela.
Mela relies on third-party services to provide certain functionality. Those providers may process information under their own privacy policies and service terms.
The relevant policies include:
Google Privacy Policy: https://policies.google.com/privacy
Firebase Privacy and Security: https://firebase.google.com/support/privacy
LiveKit Privacy Policy: https://livekit.io/legal/privacy-policy
Agora Privacy Policy: https://www.agora.io/en/privacy-policy/
This list should be updated if additional third-party services are integrated into Mela.
We may update this Privacy Policy when Mela's features, service providers, or data-handling practices change, or when updates are necessary to comply with applicable law.
We will update the effective date at the top of this page when the policy changes. Where required, we will provide additional notice or obtain consent.
We encourage users to review this page periodically.
If you have questions about this Privacy Policy, our data practices, or a request concerning your personal information, contact us at:
App: Mela
Developer : Tsegaye Abewa
Email: abewatsegaye16@gmail.com
We will review privacy-related requests and respond in accordance with applicable law.